What are the responsibilities and job description for the Cyara IVR Tester position at Keanesoft?
Job Description
Job Title: Cyara IVR Tester
Location: Basking Ridge, NJ (Remote till Covid)
Duration: Long Term Contract
Optum ( United Health Group)
Skillset: IVR Automation – Cyara- Genesys
- 3 years of experience with CYARA Automation Tool.
- Hands on experience testing
- Interactive Voice response system and tool knowledge to test IVR
- Ensure the correctness and completeness of voice applications
- Experience verifying the logic of the Call Flow and BRD
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