What are the responsibilities and job description for the Housekeeping Associate position at KEI Outdoors?
Housekeeping and Customer Service Associate
We are seeking a highly motivated and detail-oriented Housekeeping and Customer Service Associate to join our team at the Williams/Circle Pines KOA. As a key member of our housekeeping team, you will be responsible for ensuring our guests receive a high level of service and that our facilities are clean and well-maintained.
Responsibilities:
- Provide exceptional customer service to our guests, responding to their needs and concerns in a professional and courteous manner.
- Perform daily cleaning and maintenance tasks, including restrooms, buildings, and guest accommodations.
- Coordinate with Guest Service staff to ensure smooth guest arrivals and departures.
- Utilize creative problem-solving skills to resolve guest issues and concerns.
- Work collaboratively with other departments to achieve park goals and objectives.
Requirements:
- Excellent customer service and communication skills.
- Ability to multitask and prioritize tasks effectively.
- Ability to work independently and as part of a team.
- Professional appearance and attitude towards guests and fellow team members.
- Ability to lift at least 30 pounds and work at high altitudes.
We offer a competitive hourly rate and opportunities for advancement. If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, we encourage you to apply.