What are the responsibilities and job description for the Director Of Operations position at Keller Williams - Los Angeles?
The Barrentine Group in Los Angeles is in search of a talented Director of Operations! They credit their success to being smarter, doing business differently, and creating WOW experiences. They need a steady, consistent team member who will take on any challenge and love doing it. This is a dynamic, multifaceted position and we’re looking for the best of the best!
Ask yourself:
- On a scale of 1 to 10, is your work ethic a 10 ?
- Do you have true GRIT, tenacity, and live in the realm of anything is possible?
- Do you solve problems creatively and yet with regard for high quality and details?
- Do you relate to people well and think on your feet?
- Do you have experience in real estate?
We need a leader who GETS THINGS DONE IN EXCELLENCE.This person relishes the opportunity to build, implement, and manage multiple systems. He/she is deeply committed to completing tasks the right way with a high degree of quality. This person has immense focus and can do one thing for a long time without getting distracted. This individual may exhibit some drive and desire to influence; however, the overriding marker of his/her behavior is persistence and stability.
Compensation:
- $75,000 - $85,000
- Bonus, benefits and profit share potential
- Paid days off
- Growth opportunities
$75,000 - $85,000
Responsibilities:- Organization & Management
- Maintain the culture and customer care systems to insure business growth and referrals from past, current and future clients
- Build, implement, and manage all systems for sellers, buyers, lead generation, database management, information management, and back-office support
- Create and maintain employee onboarding systems
- Help recruit agents to join the team
- Maintain the books, pay the bills, handle payroll, assure the collection of commissions, maintain the budget, and generate financial reports
- Oversee all contracts through closing
- Create and maintain an operations manual that documents all systems and standards
- Track and review goals weekly
- Attend trainings as needed
- Schedule travel and training
- Schedule and coordinate vendor visits to team
- Master the systems and websites used in tracking our clients and contracts through closing
- Supervises all administrative and marketing processes
- Continually look for ways to save money, increase sales & increase profitability
- Customer/Agent Relationship Building
- Build relationships with the clients
- Acts as gatekeeper for Team Lead
Key Skills:
- Incredibly service-oriented attitude
- An eye for design and marketing
- Very strong written and verbal communication skills used to keep all stakeholders informed at all times
- Exceptional organizational and project management abilities
- Learning-based, actively and independently seeking out answers when necessary
- Strong work ethic and timely with very flexible work hours
- Ability to focus and complete tasks in a fast-moving environment
- Attention to detail and accuracy
- Confidence in dealing with clients and colleagues
- Calm under pressure
- Learning-based
- Proven ability to succeed
- Leadership and consensus building skills
- Driven to succeed and grow into greater positions of responsibility, benefits, and pay
- Speak with buyers and listing agents - daily
Job Requirements:
- College Degree
- Driver’s license
- Administrative experience in an office setting
- Real Estate license (preferred but not required)
- Managerial experience
Keller Williams is an American technology and international real estate franchise with headquarters in Austin, Texas. It was named the largest real estate franchise in number of agents and sales volume for 2018 and 2019!
Are you ready for this challenge? Are you ready for the possibility of immense career growth with a team of excellence? Then let’s talk. We have an extensive interview process involving multiple steps to ensure we connect with the right person, so time is of the essence!