Job Posting for Office administrator at Kelly Professional & Industrial
Front Office Administrative Assistant (Medical Background)
Kelly Services is seeking a detail-oriented and organized Front Office Administrative Assistant to join our medical practice.
The Front Office Administrative Assistant will play a crucial role in providing administrative support to the front desk staff and ensuring a positive experience for patients and visitors.
The ideal candidate will have excellent communication skills, strong attention to detail, and the ability to multitask effectively in a fast-paced environment.
Responsibilities :
Greet patients and visitors in a friendly and professional manner, and direct them to the appropriate areas.
Answer phone calls and inquiries, and provide information or assistance as needed.
Schedule patient appointments, confirm appointments, and manage appointment calendars.
Register new patients, collect and verify demographic and insurance information, and update patient records accurately.
Verify insurance coverage, obtain pre-authorizations, and process insurance claims as necessary.
Assist patients with completing medical forms and consent documents.
Manage patient check-in and check-out processes, collect payments, and issue receipts.
Maintain cleanliness and organization of the reception area and waiting room.
Coordinate with medical staff to ensure smooth patient flow and timely communication of patient needs.
Assist with administrative tasks such as filing, scanning, copying, and faxing documents.
Order and maintain office and medical supplies, and ensure equipment is in working order.
Follow established protocols for handling confidential patient information and maintaining patient privacy.
Collaborate with other administrative staff to support the overall operation of the medical practice.
Requirements :
High school diploma or equivalent; additional education or training in medical office administration is preferred.
Previous experience in a medical office or healthcare office setting is required.
Coding and billing experience required
Proficiency in computer applications such as Microsoft Office (Word, Excel, Outlook) and electronic medical records (EMR) systems.
Excellent communication and interpersonal skills, with the ability to interact professionally with patients, staff, and providers.
Strong organizational skills and the ability to prioritize tasks effectively.
Attention to detail and accuracy in data entry and record-keeping.
Ability to maintain composure and professionalism in high-pressure situations.
Willingness to adhere to established policies, procedures, and protocols.
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
Sign up to receive alerts about other jobs that are on the Office administrator career path.
Click the checkbox next to the jobs that you are interested in.
Sign up to receive alerts about other jobs with skills like those required for the Office administrator.
Click the checkbox next to the jobs that you are interested in.