What are the responsibilities and job description for the Service Coordinator position at Kelly Services?
Looking for Growth in the Service Writer/Coordinator Industry? Kelly Services is Seeking a Service Coordinator for our Equipment Company client in Geneva. This person will play a major role in the company beginning by making a good
impression with customers, taking accurate messages, keeping organized notes while assessing the service needs of the customer. Day hours, Pay starting at
41,500 and Up. Direct Hire Opportunity Available.
Other Duties will Include:
- Answering and directing incoming service phone calls
- Documenting all phone log information for customer history database
- Making notes of where equipment needs improvement in customer history
- Booking technician for service calls along with booking travel
- Invoicing billable expense
- Managing technician expense reports and monitoring billable expenses
- Budgeting and estimating future service calls and larger installations
- Working with additional teams on larger installations
- Coordinating with multiple vendors on larger installations and receiving vendor invoices
- Giving prompt communication with client and technicians
Minimum Skills/Education Needed:
- Articulate with great customer service skills
- Great writing /emailing skills
- Microsoft office
- Google Work Space
- Exhibition of strong organizational skill
- Microsoft NAV or if familiar with SAP/Great Plains
- High School Diploma or GED
Apply here or if you want to get considered immediately, send your resume to vicki.golding@kellyservices.com
9035868
Salary : $35 - $0