HR Consultant

At Kelly® Professional & Industrial, we’re passionate about helping you find a job that works for you. How about this one? We’re seeking a HR Connect Consultant to work in North Chicago, IL or Irvine, CA. With us, it’s all about finding the job that’s just right.

HR Connect Consultant
Location: Irvine, CA or Lake County, IL
Language Requirements: Spanish/French Canadian Preferred, Solid English only candidates also needed
Pay Rate: $24.13/hr

Responsibilities:
• Answer employee and manages questions related to HR processes, policies and general questions via phone, chat, or email
• Document all employee inquiries and transactions in case management tools as required
• Leverage knowledge databases and articles and other reference materials to answer employee and manager inquiries and resolve employee and manager HR transactions
• Maintain personal and organizational data in our HR system (Workday) and time tracking systems (Kronos and Workday)
• Navigate employees and managers with self-service transactions and processes
• Handle confidential and sensitive information
• Cooperate actively and closely with colleagues from other HRConnect teams (Payroll, Benefits, etc.)
• Cooperate with internal and external stakeholders (Business HR, Benefits, Total Rewards, Finance and other)
• May Participate in additional projects, continuous improvement workshops, or other initiatives
• Perform ad hoc projects, as assigned

Description Details
• What are the top 3-5 skills requirements should this person have?
o 1. Workday experience is a hard requirement, not necessarily expertise, but at least exposure and understanding, some work done in the application to make training easier
o 2. MS Office (Word, Excel, Power Point)
• What is a nice to have (but not required) regarding skills, requirements, experience, education, or certification?
o 1. Workday Time and Absence
o 2. Kronos
o 3. Call center environment
If no Call Center, experience, one year of other customer service, retail is fine, but Workday remains a requirement regardless of past work history and experience
• What type of environment is this person working in? Call Center environment.
• Work Schedule (Define days,# of hours): 8 hours between the core hours of 7 AM CST and 6 PM CST. Some flexibility in exact schedule assigned.
o Is Overtime offered or required? No
o Does this position offer the ability to work remotely on a regular basis or is it an on-site role? On Site


Qualifications:
• High School diploma required, Bachelor’s degree preferred
• At least 1 year of demonstrable experience in HR or customer service considered as an asset
• Strong written and oral communication skills
• French or Spanish speaker preferred but not required
• Strong customer service and interpersonal skills
• Familiar with HR service and processes as well as HRIS tools and systems
• Able to navigate computerized data entry systems and other relevant applications
• Ability to multitask and manage multiple priorities
• Have a continuous improvement mindset, strong problem-solving skills, and process oriented.

If you believe you are a great fit for the position, apply today!

Get a complete career fit with Kelly®.

You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly®

At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.