What are the responsibilities and job description for the Quality Systems Manager position at Kelly?
Our client, a leading manufacturer of tailored inline process spectrometers, is currently hiring a Lead Quality Systems Manager, reporting to the Head of Production Services, to improve business life cycle Quality Control processes. Systems Manager will lead a a variety of electronic, mechanical, electromechanical and other diagnostic tests on equipment, sub-assemblies, and other parts to ensure units function according to specifications or to define the cause of failure using electronic tools and other instruments.
Duties and Responsibilities:
Develop and oversee all aspects of a complex system to solve a problem, from the initial creation of the system to production and management through the end product or solution.
Analyze organizational systems to find more efficient ways of doing things.
Analyzing system challenges and identify the best solution to meet project needs.
Develop, revise, document, validate, and improve the functional test processes for existing electro-mechanical assemblies and complex capital equipment.
Lead systems/assemblies/components functional test, troubleshooting/debugging, cable test, crimp inspections and other inspections/tests in manufacturing and engineering area..
Provide support to New Product Introduction projects, Continuous Improvement Projects and other projects assigned.
Work cooperatively with internal departments, contract manufacturers and external suppliers to develop and deliver solutions.
Assist organization to formulate quality standards and regulations for employees and for the product manufactured at our premises.
Analyze the data gathered and plan accordingly to improve product quality (accountable for identifying the mistakes and inspecting the procedures. Should have solid experience in quality control processes and their standards. An ideal candidate for this position should be competent to continue business life cycle and to attain long term success in business).
Responsible for the entire Returns Process as part of the Quality Control, and creating effective product returns strategies and programs can result in increased revenues, lower costs, improved profitability, and enhanced levels of customer service.
Analyze the data thoroughly to find the areas of growth.
Develop strategies to improve the production process.
Eyeing on the objectives to maximize the profitability of the organization.
Providing training to individuals who handle the product.
Make sure whether the product goes through auditing and testing.
Make sure whether all the legal standards are met and review thoroughly the existing policies and standards.
Review the organization’s process to ensure whether they align with the current policies.
Formulate timely reports and documentation to track progress.
Identify the training requirements to meet the quality standards, train the team.
Develop and monitor corrective measures.
Make documentation of internal audits and quality assurance activities.
Prepare and successfully run the yearly external ISO 9001:2015 audit process.
Plan, conduct, and monitor the test, and inspecting the products to ensure its quality.
Look at customer complaints.
Analyze the data to find the areas for improvement.
Manage relevant KPIs.
Returns & Service:
RMA handling- Complete returns and exchange process are handled and monitored by the Returns department.
Runs the initial troubleshooting and diagnostics for root cause.
Parts are returned to vendors (RTV Process) as needed.
Generation of 4D/8D reports.
RMA/ Non-conformance gets regularly summarize in the QMS.
Qualifications:
Understanding of product operation and troubleshooting methods to figure out root cause of issues is required (4D/8D reports will be generated and provided to customers as needed. Team communication desired for achieving short turnaround time for customer issues and production related issues).
Knowledge of using test application software’s, Microsoft office utilities, power supplies, light sources, test equipment’s including multimeters, oscilloscope, function generators, etc.
Electrical Engineering degree strongly-preferred.
Knowledge of handling & troubleshooting optics, electronics, and mechanical parts.
Ability to read and follow test instructions of spectrometry products.
Ability to use hand tools for assembly and soldering irons.
Sufficient PC knowledge, hardware, and software (WORD, EXCEL), ERP system etc.
Knowledge of analog design, e.g., SMPS (topologies Buck, Boost, Flyback, LLC/Resonant Converters), and EMI/EMC.
Experience with measuring conducted and radiated EMI; digital design, and knowledge on MCU, CPU
Assembler and higher languages such as C/C /C#, knowledge on what a register is; and how to build a counter.
Knowledge of what an FPGA is, what HPLs such as VHDL and Verilog are; the difference between active and passive components; basic OPAMP circuits (differentiator amplifier, integrator, subtractor, inverter, etc.).
Understanding of high-pass and low-pass; Kirchhoff’s Voltage and Current Law.
Proficiency of ADCs; UART, I2C and SPI ‘s.
General knowledge of electronic components; how a transistor works, Flip-Flop Circuits etc.
Experience with measurements using an o-scope and multimeter.
Having relevant experience in quality inspection, auditing, and testing is an added advantage.
Ample experience in implementing corrective/preventive measures.
Quality assurance knowledge of tools and methodologies.
Certification programs in Six Sigma, Quality Improvement associate, Quality auditing and/ or Quality Engineering preferred.
About our Client:
OEM partner to companies across the globe providing unique technological designs and spectrometer solutions for photonics-related devices.
Client is an inline process spectrometers manufacturer utilizing UV-VIS, NIR, Raman, and LIBS methodologies. Their core product line of rapid inline spectroscopy solutions provides real-time measurements and accurate process verification resulting in superior cost-savings and yield maximization, consistent quality, and end-to-end supply chain optimization.
As a member of the international photonics group, and with support of a team of global scientists, developers, and engineers dedicated to delivering unique solutions for our customers, since 2001, industry giants across the globe have trusted them as their spectroscopy partner.
#TJP2022_SPEC
Why Kelly®?
Your engineering skills are in demand, but how do you find the right fit? Easy. With Kelly® Engineering, our experts connect you with leading organizations where you can learn and grow, collaborate on innovative projects, and keep your skills sharp with top technology. Whether you prefer the variety and flexibility of short-term projects, or are looking for something more long-term, we’re here every step of the way to find your dream engineering job.
About Kelly®
At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.
Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
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