Quality/Operations Specialist

The primary mission of the Quality Operations Specialist is to ensure sustained compliance to QMS and customer requirements this scope includes: product monitoring and verification activities, document control, training Quality Team and associates to QMS and customer requirements, laboratory asset management, change management and supporting the CAPA, APQP, FRL and continuous improvement processes. The secondary function of this role is to support Operations as the D365 SME, Creating/Revising PI Sheets, support as supervisor back up and support in work order processing.

KEY OUTCOMES (KPI’S):

1) OUTCOME: Manage and maintain compliance to QMS

• Train and lead Quality Technicians and associates to QMS and customer requirements
• Engage with leadership and associates regarding change management / deviations.
• Monitor product conformance to ensure compliance to QMS and customer requirements.
• Ensure QMS documentation is accurate, current and all associates are trained on changes
• Manage laboratory assets/calibrations and testing materials to ensure compliance to QMS

2) OUTCOME: Lead and support Non-Conformance Investigations and Resolutions

• Drive CAPA investigations from initiation to completion to ensure timely closure
• Support team in investigative, root cause, and corrective/preventative action activities to ensure adequate and thorough CAPA reports
• Engage with leadership and associates to ensure lessons learned and any changes resulting from CAPA are communicated and training is completed where applicable

3) OUTCOME: Support APQP Process and FRL’s (First Run Launch) as required

• Actively participate in APQP and FRL activities to ensure adherence to QMS and customer requirements.
• Ensure documentation is accurate and compliant to QMS and customer requirements.
• Engage with leadership and associates to ensure requirements are communicated and training is completed

where applicable.

• Monitor production to ensure newly developed processes are sustained, effective and requirements are being successfully being met

4) OUTCOME: Support operations by applying skills and/or experience in other areas as needed or required.

• D365 SME support and training
• Support / Supervisor Back Up
• PI Sheet Creation / Revisions
• Support in Validating, Preparing and Approving work orders

5) OUTCOME: Support Continuous Improvement Process

• Actively participant in CI activities throughout organization, ESP, 4-panel, A3
• Promote continuous improvement through process improvement and customer expectations
• Monitor process to drive efficiency and maintain industry best practices

STRENGTHS TO BE SUCCESSFUL:

• COMPUTER SKILLS
• HAZARDOUS TRAINING OR WILLING TO LEARN
• DEPENDABILITY
• HIGH SCHOOL DIPLOMA
• ADAPT TO CHANGING ENVIRONMENT
• STRONG COMMUNICATION SKILLS
• FOLLOW THROUGH SKILLS
• ABILITY TO STAND FOR 10 HOURS IF NEEDED

About Us:

We work with Original Equipment Manufacturers (OEMs) in the Auto, Agriculture/Industrial, Power Sports and Defense industries. Key customers include: General Motors, Ford, Nissan, Hyundai, FCA, Harley-Davidson, BMW, VW, Audi and American Honda among many others.

Kem Krest is a leading provider of Total Program Management for our customers through Supply Chain, Fulfillment and Aftersales Solutions. We have annual sales of more than $500 million and 30 years of experience servicing OEM customers.

Kem Krest has 11 locations in the US and Canada - Elkhart IN, Bristol IN, Carmel IN, Brighton MI, Fowlerville MI, Pleasant Prairie WI, Phoenix AZ, Las Vegas, NV, Oakville, Ontario, Canada and Edmonton, Alberta, Canada.

Our Culture:

Our employees are key to the company's success and vital to its promise - "Customer Focused, Solutions Driven." Our culture supports rapid growth and excellence in Total Program Management.

As a team, we pledge to be customer focused and solutions driven. Our workplace embraces fun and celebrates achievement. We invest in people. We employ those who share our passion, mission and work to enrich our business model. We understand that each member of the team is a representative of our organization. We foster and environment that allows for expression of ideas and creativity. We serve our communities and manage our organization through the principals of servant leadership. We maintain a “Customer First / Associate First” philosophy.

BENEFITS:

• Competitive Pay
• Generous PTO (Paid Time Off) and Paid Holidays
• Profit Sharing Program
• Healthcare Insurance Coverage Plans
• Company Paid Life Insurance
• Tuition Assistance of up to $5,000 annually
• Matching 401k Program
• Company Parties, Events and focus on FUN!