Commercial Litigation Manager

Kemper is one of the nation’s leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper’s products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises.

Kemper is seeking a Sr. Claims Casualty Manager to work in our Liberty Park, AL office. You will manage a combination of skilled and highly motivated claims personnel including some litigation handlers.

Position Responsibilities:

· Hiring litigation staff and casualty adjusters who handle coverage/liability/sheet metal for Major Loss claims

· Directs and controls litigation within Commercial Auto and ensures that all claims are handled in accordance with established corporate policies, procedures, philosophy, and applicable law.

· Collaborate with Commercial Managers and National Claims Examiners on coverage/liability for Major Loss claims

· Direct supervision of litigation and casualty adjusters and possibly some Team Managers

· Assisting and mentoring staff in on-going training and development

· Monitoring performance of teams compared to objectives

· Reviewing authority requests, files with catastrophic injuries, authority for coverage investigations, completion of Department of Insurance complaint responses, etc.

· Setting and maintaining best practices expectations of all staff through strong proactive leadership.

· Accomplishes staff results in a timely and accurate fashion by communicating job expectations: planning, monitoring and appraising job results; coaching, counseling, and disciplining employees; coordinating and ensuring compliance with policies and procedures.

· Complete necessary audits as required

· Ensures that uniform claim procedures are used for file handling including compliance with state laws and regulations and with Company policy and Best Practice.

Position Qualifications:

· 3 years of claims management experience is required with Commercial experience preferred

· Requires a college degree or equivalent work experience

· General computer competency and ability to efficiently and effectively utilize e-mail, internet software spreadsheets and word processing technology programs including MS Office Suite (Word, Excel, Access, PowerPoint, and Outlook) programs

· Good analytical skills necessary to evaluate production staffing requirements, problem solve, and make decisions.

· Must apply for and maintain all applicable licenses required by the states handled by the department.

· Thorough knowledge of Company claims handling procedures

· Must have excellent communication skills

Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination.

Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee.