What are the responsibilities and job description for the Quality Maintenance Technician position at Ken's Beverage?
QMC (Quality Maintenance) Technician**
Ken’s Beverage, a premier provider of beverage equipment, installation, service, preventive maintenance, project deployment and water filtration systems is now a part of Pentair Commercial Services. At Pentair, you will work along-side passionate problem-solvers who are committed to the future and are focused on creating a healthier world for all. Throughout our global locations, our values guide us as we create innovative solutions for the world’s water challenges. We bring water to life!
As a Pentair employee, you would enjoy a wide array of benefit options to help keep you and your family healthy and protected, a generous 401(k) and ESPP to help you save for retirement, plus paid time off and wellness programs to encourage a healthy work/life balance.
We have an opportunity for a QMC Technician to join our team. As the forward-facing contact for Ken’s Beverage, Inc, key accounts, the QMC Technician will provide the services necessary to fulfill the contractual obligations of the customer’s quality maintenance program. Building strong relationships with our customers and maintaining the highest standards of service and customer service will be the key to success for the QMC Technician.
You will:
- Report directly to the QMC Manager
- Follow all customer designated protocols for completion of QMC call.
- Complete the QMC audit with a passing score on each store visit.
- Build relationships with customers by providing excellent service and support.
- Communicate with local office and QMC department on service and scheduling to ensure customer needs are supported
- Ensure proper site/work specific PPE equipment is used at each job and when working with electricity ensure all safety precautions are in use, implementing all lock out/tag out procedures.
- Complete all invoices with accurate list of all parts used and enter appropriate job-related comments and transmit work to customer portals daily.
- Make equipment recommendations to customer and follow up with Sales Department
- Ensure proper site/work specific PPE equipment is used at each job and when working with electricity ensure all safety precautions are in use, implementing all lock out/tag out procedures.
We will:
- Create career growth and rotational opportunities within various areas of the organization
- Pay competitively
- Provide on the job training and mentoring in proven best practices
- Offer health benefits & coaching
- Support your long-term retirement goals through a competitive 401K matching and stock purchase plan
- Offer employee discounts
- Protect you with life insurance and other options
- Provide a company vehicle if eligible
- Tell you more about all the great benefits – just ask!
Key Qualifications:
- High school diploma or equivalent
- Valid state issued driver’s license
- Obtain and maintain QMC certification upon successful completion of 90-day QMC training program
- Problem solving and critical thinking skills
- Customer service and relationship building skills
- Ability to use basic hand tools, familiarity with power tools.
- Position requires regular bending, stooping, kneeling and ability to lift 55 pounds.
- Ability to travel 50% of the time
Pentair is an Equal Opportunity Employer
Diversity and Inclusion:
With our expanding global presence, cross-cultural insight and competence are essential for our ongoing success. We believe that a diverse workforce contributes different perspectives and creative ideas that enable us to continue to improve every day. Race, gender, ethnicity, country of origin, age, personal style, sexual orientation, physical ability, religion, life experiences and many more factors contribute to this diversity.
We take ongoing action to improve the diversity of our workforce by:
- Ensuring leadership involvement and ownership
- Attracting and retaining diverse talent at all levels
- Fostering a globally aware, inclusive culture
- Ensuring our practices are fair and non-discriminatory
Diversity and Inclusion:
With our expanding global presence, cross-cultural insight and competence are essential for our ongoing success. We believe that a diverse workforce contributes different perspectives and creative ideas that enable us to continue to improve every day. Race, gender, ethnicity, country of origin, age, personal style, sexual orientation, physical ability, religion, life experiences and many more factors contribute to this diversity.
We take ongoing action to improve the diversity of our workforce by:
- Ensuring leadership involvement and ownership
- Attracting and retaining diverse talent at all levels
- Fostering a globally aware, inclusive culture
- Ensuring our practices are fair and non-discriminatory
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Vision insurance
Schedule:
- Monday to Friday
Work Location: On the road