What are the responsibilities and job description for the Service Advisor position at KEN'S MUFFLER & BRAKES?
Ken's Muffler & Automotive is a small business in Fort Collins, CO. We are professional, agile and professional.
Our Work Environment Includes
Job Type: Full-time
Pay: $59,742.00 - $65,345.00 per year
Benefits
Our Work Environment Includes
- Growth opportunities
- On-the-job training
- Lively atmosphere
- Safe work environment
- Casual work attire
- Greet customers and provide excellent customer service
- Listen to customer concerns and accurately document them
- Perform vehicle inspections and recommend necessary repairs or maintenance
- Provide estimates for repairs and obtain customer approval
- Coordinate with technicians to ensure timely completion of repairs
- Keep customers informed of the status of their vehicle repairs
- Handle cash transactions and maintain accurate records
- Maintain a clean and organized work area
- Previous experience as a Service Advisor or in a related role helpful
- Knowledge of automotive repair and maintenance procedures
- Strong communication and interpersonal skills
- Ability to multitask and prioritize work effectively
- Excellent problem-solving skills
- Proficient in using computer software for scheduling and invoicing
- Shocks struts understanding
- Vehicle maintenance awareness
- Suspension systems knowledge
- Cash handling experience
- Brake systems knowledge
- Tire service knowledge
- Automotive repair knowledge
- Mechanical aptitude
Job Type: Full-time
Pay: $59,742.00 - $65,345.00 per year
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Monday to Friday
- No weekends
- 8 hour shift
- Day shift
- No nights
- Fort Collins, CO: Reliably commute or planning to relocate before starting work (Required)
- Driver's License (Required)
Salary : $59,742 - $65,345
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