Office Administrator

Responsibilities:

• Serve as the initial point of contact and provide general administrative duties, to include answering phones, taking messages, assisting customers with faxing approved material, responding to email messages and other virtual inquiries, printing, copying/collating, folding, stapling and envelope addressing/mailing.
• Meet and greet customers upon entry to ensuring all are logged into AFFIRST and administered the Statement of Understanding (SOU) and/or Personal Readiness Inventory (PRI) to assess customer needs and appropriately refer them to M&FRC staff members for immediate one-on-one consultation or by appointment for further consultation.
• Assist the staff in providing a full range of services to include transition assistance, employment assistance, relocation, financial, family life, special needs family members, voting assistance, volunteer resources, and personal and family readiness. Maintain knowledge of and connection with on and off-base helping agencies and resources for customer referral.
• Manage all resources within the front office, lobby, and common areas, ensuring up to date materials are available for customer self-help and referral.
• General housekeeping in all common areas, classrooms, and marketing tables.
• Ensure all printers/copiers are supplied with paper and toner, and providing notification when more supplies are required.
• Compose a monthly workshop calendar and a classroom usage calendar.
• Provide administrative support including data input, gathering/producing materials for workshops and other administrative tasks related to databases.
• Attend weekly staff meeting and record meeting minutes

Necessary Skills and Requirements:

• Competent on all Microsoft Office products and the use of Canva or other commercial site for creating marketing materials.
• Basic communication skills appropriate in the professional environment
• A minimum of 6 college credit hours in social work or social services is highly desirable: or a minimum of one-year experience working in an Military & Family Readiness Center or a similar helping service agency environment.
• Reasonable dress and grooming standards based on comfort, productivity, health, and safety - attire will be in good repair, and should not be considered offensive, disruptive, or unsafe.
• Basic understanding of military protocol, support group organizations, understanding of family systems in a military setting, and poses the ability to communicate and work effectively with a diverse population.

Job Type: Full-time

Pay: From $18.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Bachelor's (Preferred)

Security clearance:

• Confidential (Preferred)

Work Location: In person