What are the responsibilities and job description for the Dispatcher position at Kens Gutters?

Scheduling and dispatching drivers, work crews, vehicles or equipment to appropriate locations according to predetermined schedules, customer requests or immediate needs
Relaying information such as work orders or other messages to and from work crews, field inspectors, supervisors or emergency personnel
Using telephones, or text messages to contact employees or emergency personnel
Speaking with supervisors or customers to resolve problems, requests for services or equipment
Preparing daily work such as schedules
Preparing work orders for crew or receiving work orders from work crews
Being in charge of communications with technicians in the field
Keeping and organizing work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records and other information
Preparing daily reports for scheduled visits and delivery
Dealing with vendor compliance requirements, insurance certifcates etc

Qualifications

Excellent communication skills to collaborate with others under any type of condition
Excellent clerical and organizational skills to keep track of schedules, routes and personnel
Knowledge of computers for scheduling and other dispatching duties
Ability to multitask with different, and sometimes conflicting, events happening at the same time
Ability to work under stress and remain calm and to calm other people during rapidly changing circumstances
Ability to relay information in a fast-paced environment

Location/Region: Clearwater, FL

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