Public Safety Telecommunicator I

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1/29/2023 (7:00 PM EST)

23-00525

Public Safety Telecommunicator I

Employment Type

EXECUTIVE BRANCH | FULL TIME ELIGIBLE FOR OVERTIME PAY | 18A | 40.0 HR/WK

Hiring Agency

Justice & Public Safety Cabinet | Kentucky State Police

Location

Kentucky State Police Post 10
3319 South US 421
Harlan KY 40831 USA

Description

Kentucky State Police is the premier, full service law enforcement agency in the Commonwealth of Kentucky. With the highest level of professionalism and integrity the Kentucky State Police works to prevent, reduce and deter crime and the fear of crime, enhance highway safety through education and enforcement, and safeguard property and protect individual rights.

Primary Role:
The Public Safety Telecommunicator is a highly skilled team member, providing a vital link between the state Troopers and the information they need to be effective and efficient in their daily operations. Often times called the "nerve center" of police operations they are the initial first responders, taking the call and dispatching emergency personnel including state and local police, fire and ambulatory services. Due to the nature of 24 hour operations the applicant must be willing to work a flexible shift.

The Kentucky State Police recognizes the importance and significance of the Public Safety Telecommunicator to both Trooper and public safety and therefore goes to great lengths to ensure we provide the appropriate training and equipment for success. A comprehensive Field Training Program begins on the first day of employment and lasts through the first 12 months. In addition, all telecommunicators are required to attend a 5-week training academy within the first year of service to become certified with the Kentucky Law Enforcement Council, in the following systems: Law Information Network of Kentucky (LINK), National Crime Information Center (NCIC) and the National Law Enforcement Telecommunications System (NLETS), as well as training and certification in Emergency Medical Dispatching (EMD).

This position has a variable shift. The successful candidate will be required to stay in Frankfort at the Academy Monday through Friday during the five week telecommunications academy.

Key Responsibilities:

• Answer radio and telephone calls (including 911 in designated areas)
• Gather and relay pertinent information from each communication; dispatching calls to police and other emergency management personnel
• Provide pre-arrival instructions during medical emergencies.
• Operate the Computer Aided Dispatching system (CAD)
• Familiarity with Post region
• Utilize law enforcement systems nationwide to assist troopers and detectives with investigations ranging from traffic enforcement to major crime.

Preferred Knowledge/Skills/Abilities:

• Strong work ethic
• Multi-tasking
• Typing
• Strong written and verbal communication
• Map reading
• Customer service
• Active listening
• Perform under pressure
• Solid judgement
• Computer literacy

If you are interested in a challenging yet rewarding career where you can make a positive difference in your local community we would love to review your application for Kentucky State Police Telecommunicator.

Minimum Requirements

Working Conditions

Work is performed in a communications center at a Kentucky State Police Post and under extremely stressful conditions. May be required to work rotating shifts.

Probationary Period

This job has an initial and promotional probationary period of 12 months, except as provided in KRS 18A.111.

If you have questions about this advertisement, please contact Yolanda Young at Yolanda.Young@ky.gov .

An Equal Opportunity Employer M/F/D