What are the responsibilities and job description for the Host/Hostess position at Kenwood Country Club?
Kenwood Country Club, a private country club located in Madeira is actively looking for a Host/Hostess for our Dining Rooms. This is a hands-on position that will provide you great responsibility and confidence for the future.
Host/Hostess Job Description
A Host/Hostess presents a positive first impression of the establishment's friendliness, excellent service and high standards. The Host/Hostess also greet Guests upon arrival, inform Guests of their wait time, monitor a waiting list, enter Guest names into the computer system, show Guests to their table and bid Guests farewell as they leave.
A Host/Hostess must be able to carry natural conversation with Members and Guests without sounding scripted or intrusive. Additionally, the Host/Hostess cares for our Guests by refilling beverages and performs light housekeeping duties such as cleaning glasses and menus. As a member of an energetic team, the Host/Hostess may also need to answer the phones and fill to-go orders when needed. Availability must include nights and weekends.
Responsibilities:
Greet incoming and departing Members and Guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name
Inform Members of current promotion and who will be serving them to ensure a smooth handoff to the service staff
Manage the flow of Members and Guests into the Dining and Bar areas, provide accurate wait times if appropriate
Tend to special Members needs and requests
Help dining room staff by setting and clearing tables; replenishing water; serving beverages
Contribute to team effort by accomplishing related results as needed
Requirements:
Must be able to read menus
Must be able to articulate clear greetings and farewells to Members and Guests, as well as being able to understand requests for assistance
Must be able to clearly communicate with Members and Guests
Must be able to hear well in a loud environment in order to answer telephone and respond to Members and Guests requests
Must be able to walk and stand during entire shift
Must be able to reach, bend, stoop and wipe
Must be able to articulate clear greetings and farewells to Members and Guests
Must be able to understand requests for assistance
Must be able to carry trays or supplies (10-30 lbs.)
A desire to help out where needed and work as part of a team
Passion for providing extraordinary service
Flexibility to work a variety of shifts
Must be upbeat, outgoing and positive
Ability to work positively in a fast-paced environment
Ability to stand/walk and stay focused and alert for extended periods of time
Ability to work effectively within a team
Ability to effectively communicate on the telephone.
Host/Hostess top skills & proficiencies:
Customer Service
People Skills
Professionalism
High Energy
Teamwork
Attention to Detail
Verbal Communication
Organized
Flexible
Host/Hostess Job Description
A Host/Hostess presents a positive first impression of the establishment's friendliness, excellent service and high standards. The Host/Hostess also greet Guests upon arrival, inform Guests of their wait time, monitor a waiting list, enter Guest names into the computer system, show Guests to their table and bid Guests farewell as they leave.
A Host/Hostess must be able to carry natural conversation with Members and Guests without sounding scripted or intrusive. Additionally, the Host/Hostess cares for our Guests by refilling beverages and performs light housekeeping duties such as cleaning glasses and menus. As a member of an energetic team, the Host/Hostess may also need to answer the phones and fill to-go orders when needed. Availability must include nights and weekends.
Responsibilities:
Greet incoming and departing Members and Guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name
Inform Members of current promotion and who will be serving them to ensure a smooth handoff to the service staff
Manage the flow of Members and Guests into the Dining and Bar areas, provide accurate wait times if appropriate
Tend to special Members needs and requests
Help dining room staff by setting and clearing tables; replenishing water; serving beverages
Contribute to team effort by accomplishing related results as needed
Requirements:
Must be able to read menus
Must be able to articulate clear greetings and farewells to Members and Guests, as well as being able to understand requests for assistance
Must be able to clearly communicate with Members and Guests
Must be able to hear well in a loud environment in order to answer telephone and respond to Members and Guests requests
Must be able to walk and stand during entire shift
Must be able to reach, bend, stoop and wipe
Must be able to articulate clear greetings and farewells to Members and Guests
Must be able to understand requests for assistance
Must be able to carry trays or supplies (10-30 lbs.)
A desire to help out where needed and work as part of a team
Passion for providing extraordinary service
Flexibility to work a variety of shifts
Must be upbeat, outgoing and positive
Ability to work positively in a fast-paced environment
Ability to stand/walk and stay focused and alert for extended periods of time
Ability to work effectively within a team
Ability to effectively communicate on the telephone.
Host/Hostess top skills & proficiencies:
Customer Service
People Skills
Professionalism
High Energy
Teamwork
Attention to Detail
Verbal Communication
Organized
Flexible
Host/Hostess
Applebee's - RMH -
Highland, KY
Host/Hostess
Applebee's - RMH -
Florence, KY
Host/Hostess
Applebee's - RMH -
Hamilton, OH
