What are the responsibilities and job description for the Auto Call Center Representatives position at Kenwood Dealer Group?
Automotive Call Center Representatives
KENWOOD DEALER GROUP
4780 Socialville-Foster Rd. Mason, OH 45040
Conveniently located near intersection of Mason-Montgomery Rd.
Job Details:
Kenwood Dealer Groups corporate office has an immediate need for a full-time Call Center Representative to answer phone lines for our 16 area locations and transfer them to the correct area. It is important to respond accurately and efficiently to callers, explain possible solutions, and ensure that clients feel supported and valued. This may include confirming or clarifying information as well as professionally diffusing a frustrated caller. We want to be a reliable, friendly resource to our customers. This position requires basic computer skills and the ability to multi-task. We operate a positive and productive Call Center for our dealer group. Call center experience is a plus, but not required. Dress code is casual. This position is located at our Corporate Office in Mason.
Schedule: Tuesday, Wednesday, Thursday, Friday and Saturday from 7:00 AM to 3:30 PM
Qualifications:
- Ability to work assigned schedule including evening
- Computer skills to answer multiple lines
- Satisfactory employment references
- Pass background check
- Must be 18 years of age or older
We offer a comprehensive benefits plan: medical, dental, and vision plans, paid time off, paid holidays, 401(k) retirement plan, employee discounts for purchase, service repairs, maintenance work, and more.
Qualified applicants should apply through our simple, online application process ASAP. For any questions please call Carleesha Davis at (513) 445-6877 or leave a voicemail. You will like what we have to offer. We look forward to meeting you soon!
Equal Opportunity Employer
