Certified Medical Assistant

The Certified Medical Assistant (CMA) will share in providing patient care in a clinical setting in accordance with the scope and practice guidelines set forth by the American Association of Medical Assistants (AAMA) or the National Certified Medical Assistant Association (NCMA). Practice will be completed professional and be governed by the certifying body and the specific policies KIC maintains to ensure that all patient needs are met.

ESSENTIAL JOB FUNCTIONS

Incumbent will prepare and gather information needed for patient visit and room patient per clinic guidelines. Completes appropriate aspects of patient care to include: vital signs, height, weight, and an eye exam if needed. Setup and assist in procedures, while observing sterile technique.

Provide approved injections (vaccines and state-approved IM medications), ECG’s, pre-exam prep, assist provider during exam, collects lab specimens, and performs CLIA waived point-of-care (POC) lab testing.

Performs minor, noninvasive treatments to include: applying simple dressings, providing simple dressing changes, and suture removal after wound assessment by a provider.

Assist in moving and/or transporting patients as needed. Answer patient questions or refer them to the proper source. Clean exam rooms per protocol, observing standard precautions based on reported symptoms.

Provision of approved medications after completion of school with oversite by Registered Nurse.

Maintains a working inventory of medical supplies. Performs daily stock of exam rooms and keeps supply storage area clean and organized. Cleans dirty / used supplies and equipment. Reports any unsafe conditions to appropriate supervisor upon discovery. 

Public Relations

Welcomes and provides information to patients, visitors, and tribal members either in person or phone. Assists and follows up with patients regarding the Dolly Jensen Fund eligibility information and approval process. Addresses administrative function complaints by speaking with supervisor to resolve.

Sends reminder to patients to schedule preventive care appointment. Completes reminder call one day prior to scheduled appointment. Adheres to rescheduling appointment protocol.

Attends and participates in appropriate committee meetings to improve quality processes and maintain quality results. Teamwork’s with other Clinic staff in preparation, participation, and closure of medical services daily.

KIC COMPETENCIES

Cultural Competency: To be respectful and responsive to the health beliefs, practices, and cultural and linguistic needs of KIC Tribal Members. Developing cultural competence is an evolving, dynamic process that takes time and occurs along a continuum.

Commitment: To serve Tribal Members and set a high standard for yourself in your performance; strive for results and success; convey a sense of urgency and bring issues to closure; and stay persistent despite obstacles and opposition.

Customer Service: Meet/exceed the expectations and requirements of internal and external customers; identify, understand, and monitor the needs of both internal and external customers, always talk and act with customers in mind; and recognize working colleagues as customers.

Effective Communication: Ensure important information is passed to those who need to know; convey necessary information with respect, clearly and effectively orally or in writing

Responsiveness and Accountability: Demonstrate a high level of conscientiousness; hold oneself personally responsible for one's own work; and do the required fair share of work.

Knowledge, Skills, and Abilities

• Knowledge of and ability to provide basic nursing procedures for a variety of patients;
• Knowledge of universal precautions and safety measures in providing patient care;
• Knowledge and skill in gathering, reporting, and recording patient information;
• Knowledge of EMR and all associated care programs;
• Knowledge and ability to carry out rules of Health Insurance Portability and Accountability Act (HIPAA), which protects patient rights;
• Ability to manage simultaneously multiple tasks, including phone calls, computer operations, and in-person visitors;
• Skilled in customer service and communication to ensure patients feel comfortable before, during, and after appointment(s);
• Ability to communicate and collaborate professionally;
• Ability to recognize, identify, and resolve problems and issues without direct supervision;
• Ability to work independently;
• Ability to be flexible in order to perform at the highest level as a team player;
• Ability to take directions from supervisor and/or designee;
• Ability to maintain confidentiality of all KIC operations and staff.

• Possess current valid driver's license with a record acceptable to KIC’s Insurance carrier.
• Education: High school diploma or equivalent required. Possess a current American Association of Medical Assistants (AAMA) or the National Certified Medical Assistant Association (NCMA) Certification.
• Experience: Two (2) years’ experience required. Medical Assistant experience with eligibility to sit for testing will be considered with the expected completion of certification within six (6) months of hire.

Benefits

• More than 21 Federal healthcare plans to choose from!
• Dental, Vision, Basic Life, and AD&D are free to employees.
• Time off to enjoy Alaska! Generous PTO 4.5 weeks per year. In addition, there are 13 paid holidays.
• 401(a) retirement plan: KIC will contribute 2.5% of your annual compensation to the plan account each year after 90 days, and;
• 401K, 7.5%, employer contribution after an eligibility period.
• Onsite free 24-hour gym access! And so much more!
• Relocation assistance available for some positions