Quality Assurance Specialist

Quality Assurance Specialist - Knoxville, TN

As a Quality Assurance Specialist you will collect, analyze, and report performance data for the manufacturing site quality program.  This includes standardizing documentation by participating with the development, completion and maintenance of the internal standards references.  In addition, you will analyze data and documentation including but not limited to product and process specifications, policies, and other operational records to support the manufacturing site’s compliance to GFSI (Global Food Safety Initiative), corporate and regulatory requirements. In this position you will lead projects to yield improvements to key metrics on the quality scorecard.

Shift & Schedule: This is a full time position on 1st shift, Monday-Friday, 8am-5pm. Flexibility to work overtime, weekends and holidays as scheduled is required. 

What you will do:

• Gather, calculate, audit, and report key information to ensure compliance specific to customer requirements and product specifications.
• Record production data in appropriate database for customer, regulatory, and GFSI compliance. Analyze data and prepare weekly and/or monthly summary reports, including but not limited to trend analysis.
• Work with operations and quality departments to ensure proper documentation is maintained to support activities related to traceability exercises, recalls, and stock recovery of manufactured products.
• Lead trials ensuring new products meet manufacturing standards.
• Assist in preparing pertinent documentation and reports on quality and food safety issues by providing key data analysis.
• Work with data streams to understand and communicate all potential impacts; identify priority opportunities for the Continuous Process Improvement teams.
• Appropriately communicate to keep the relevant stakeholders aware of focus areas, including status of open issues and opportunities for improvement concerning electronic and manual data collection.
• Ensures records are maintained to meet all site certification requirements.
• Promote, support and guide the development of standardized documentation per corporate Keurig Dr Pepper policies and procedures.
• Maintains the manufacturing site library system of standard’s documents, ensuring completeness, accuracy, and accessibility of reference information to operators, supervisors and other interdependent parties.
• Interface with manufacturing site teams to ensure document standards are maintained in a manner that meets requirements.
• Maintains change control processes for new documents and document revisions, including the process where approved copies of documents are circulated effectively, and obsolete versions of documents are destroyed.
• Works with related departments to effectively ensure that requested policy, process and product standard changes are evaluated, approved, and documented appropriately.
• Must work effectively in team environments, communicating and participating in a constructive manner.
• Multitasking is required daily, and constant assessment of prioritization is required to best meet both the customer and business needs.
• Must be proactive, anticipating and planning to meet objectives by finding ways to identify potential obstacles and improve processes and procedures to prevent occurrence.
• Performs other duties as requested by management.
• Responsibility to report food safety, quality and regulatory compliance to plant or division personnel with authority to initiate action.
• Ensure the staff is aware of their responsibility to report food safety, quality and regulatory compliance to plant or division personnel with authority to initiate action.
• Responsible for ensuring the production of a safe, wholesome and quality product and requires trained designees when applicable.
• Performs other duties as requested by management.
• Follow all Keurig Dr Pepper policies and procedures

• $59,000-$102,270
• Actual placement within the compensation range may vary depending on experience, skills, and other factors
• Benefits eligible day one!!
• Benefits, subject to election and eligibility: Medical, Dental, Vision, Disability, Paid Time Off (including paid parental leave, vacation, and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement
• Annual bonus based on performance and eligibility

• Bachelor’s degree preferred.
• 3-5 years of relevant quality experience 
• Knowledge of organic and regulatory standards preferred.
• Ability to interrogate and interpret data based on trend analysis.
• Ability to get along with others, be punctual, and follow instructions.
• Ability to follow KDRP/GMCR policies and procedures as well as our Operating principles.
• Effective Problem-Solving skills using quality tools (5 why’s, etc.)
• Strong aptitude for hands-on learning.
• Excellent written and verbal communication skills.
• Excellent organizational skills.
• Competence in Microsoft Office skills, especially Outlook, Excel, and PowerPoint.
• Ability to uphold Safety standards, participates in Continuous Process Improvement on the job, and follows our Manufacturing best practices.
• ASQ Quality certifications a plus

Keurig Dr Pepper (KDP) is a leading coffee and beverage company in North America with dual headquarters in Burlington, MA and Plano, TX, with annual revenue in excess of $11 billion. KDP holds leadership positions in soft drinks, specialty coffee and tea, water, juice and juice drinks and mixers, and markets the #1 single serve coffee brewing system in the U.S. The Company maintains an unrivaled distribution system that enables its portfolio of more than 125 owned, licensed and partner brands to be available nearly everywhere people shop and consume beverages. With a wide range of hot and cold beverages that meet virtually any consumer need, KDP key brands include Keurig®, Dr Pepper®, Green Mountain Coffee Roasters®, Canada Dry®, Snapple®, Bai®, Mott’s® and The Original Donut Shop®. The Company employs more than 25,000 employees and operates more than 120 offices, manufacturing plants, warehouses and distribution centers across North America.

Benefits built for you: Our people are the heart of our business, which is why we offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development while ensuring you feel valued, inspired and appreciated at work.

Keurig Dr Pepper Inc. is an equal opportunity employer and affirmatively seeks diversity in its workforce. Keurig Dr Pepper Inc. recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law. EOE Minorities/Females/Protected Veterans/Disabled

Salary : $102,270 - $0