What are the responsibilities and job description for the Event Ticket Associate position at Key Investment Group, LLC?
Key Investment Group, LLC is a leading ticket resale company in the live entertainment space with a large presence throughout the United States. We are currently looking to add hungry, talented professionals looking for a new career with a passion for live music & sports in a fast-paced, ever-changing ticket landscape in our Baltimore office.
Role Includes:
- Coordinating with major ticketing exchanges (Stubhub, Vivid Seats, SeatGeek, etc) on ticket related issues
- Working with our point of sales system and utilize software to upload / download, and transfer tickets to exchanges and customers
- Figuring out problematic orders as well as errors and addressing them
- Entering purchase orders from A-Z into our POS system
- Invoicing orders
- Occasionally purchasing tickets
The applicant(s) we are seeking to hire will work closely with the Vice President of Fulfillment and must possess the following skill sets:
- Quick learner (pick up and run with it-type)
- Strong problem solving skills (ability to think through situations and create a game plan on the spot)
- Willingness to work outside of normal business hours (weekend rotation shifts as well)
- Strong computer skills (specifically Excel/Google Sheets)
- Excellent interpersonal communication skills
- Being detail-oriented is a must
- Reliable and trustworthy
Work schedule is Monday-Friday , 9:00am-6:00pm and occasional weekend work
Position is 100% on-site
Compensation based on experience and expertise
Company offers benefits and 401k.
Don't worry if you do not have any experience, as long as you possess the right work ethic and skillset, WE ARE WILLING TO TRAIN YOU! Unexperienced hires will start off hourly and convert to full time!
No recruiters or marketers please.
Thank you.
Job Type: Full-time
Job Type: Full-time
Pay: $40,000.00 - $50,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Weekend availability
Supplemental Pay:
- Bonus pay
Education:
- High school or equivalent (Preferred)
Experience:
- Computer skills: 1 year (Preferred)
Work Location: One location