Student Loan Consultant

Headquartered in Cleveland, Ohio, KeyCorp (Key) is one of the nation’s largest financial services companies. Key provides investment management, retail and commercial banking, consumer finance and investment banking products to individuals and companies throughout the United States and, for certain businesses, internationally. At Key we’ve made a promise to our clients that they will always have a champion in us. To deliver on that promise, we’re committed to building a team of engaged employees who do the right thing for our clients and help them achieve their financial goals each and every day. Location: 11 Stanwix Street - Pittsburgh, Pennsylvania 15222 The Student Loan Consultant is motivated by and enjoys assisting student loan borrowers to put their student loans behind them and achieve their long term financial goals. The Student Loan Consultant will have a strong understanding of Consumer Banking/Finance. QUALIFICATIONS • Conduct phone calls and in-person meetings with student loan clients to analyze their student loan debt and present options to save money by refinancing their loans or entering loans into federal loan repayment and forgiveness plans; • Provide reports to student loan borrower clients detailing savings and cost comparisons; • Review customized student loan borrower data in the GradFin student loan software system; • Manage a list of clients in the GradFin customer relationship management (CRM) system; • Background in personal or consumer finance a plus; • Strong desire to work with student loan borrowers to help them achieve their financial goals; • Bachelors degree or higher; KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to building a diverse, equitable and inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other protected category. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.