Job Posting for Data Entry Supervisor at Keystone Collections Group
The Supervisor will be responsible for directly managing the Delinquent Earned Income Tax and Finalizing reconciliation tax teams. These teams focus on processing current and delinquent tax payments, reviewing individual final tax returns, and provides processing support to Taxpayer Services. The supervisor’s main priority is to ensure daily workflow coordination, managing team members training and human resource related matters. The successful candidate will understand priority matters, keep open communication with their immediate supervisor(s) and move any needs forward.
Responsibilities
Provide overall direction and support to team members
Organize workflows to ensure that employees understand their duties and work efficiently
Monitor employee productivity and provide necessary feedback and/or coaching
Receive complaints and resolve problems and provide solutions
Own the annual performance life cycle for your teams: establish goals, evaluate performance, provide feedback, and incorporate the information into overall metrics for the department.
Utilize timekeeping system to track PTO time, schedules, lunches.
Share information from upper management to employees and vice versa
Emphasis on continuous process improvement
Assess and plan for appropriate number of staff to meet objectives
Assist in hiring and training new employees and/or temporary employees
Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises
Performs other related duties as required.
Qualifications
Experience: 5 years of supervisory experience with demonstrated success managing teams, coaching individuals, and owning the performance evaluation process.
3 years working in a lead role with demonstrated success leading teams through technology, process, and product change.
Knowledge, Skills, Abilities
Ability to learn a variety of tasks within your teams
Ability to navigate through various departments
Ability to proactively identify and evaluate issues and implement solutions
Excellent communication and interpersonal skills
Good knowledge of MS Office
Demonstrated collaborative skills and ability to work well within a team
Ability to work with and influence peers and management
Ability to work in a fast-paced, dynamic, and deadline-oriented environment
Salary.com Estimation for Data Entry Supervisor in North Huntingdon, PA
$52,471 to $77,010
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
Sign up to receive alerts about other jobs with skills like those required for the Data Entry Supervisor.
Click the checkbox next to the jobs that you are interested in.