Night Operations Manager

Create Your Experience of a Lifetime!

Come work and play in the mountains! Whether it’s your first time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40 resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, mountain shuttles AND during the summer on bike haul, golf and other activities
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans
• Free ski passes for dependents
• Critical Illness and Accident plans

Job Summary:

The Manager for Night Operations supervises the daily responsibilities of the Property Management Lodging Operations Department. The position covers a vast and dynamic scope of responsibilities including advising basic maintenance repairs and deliveries to condominium units, addressing and solving issues and concerns from Guests and Owners, supervising Guest Services Specialists in the field as well as additional duties. This position often interacts with Keystone Emergency Services as well as governmental emergency response agencies such as the Snake River Fire Department, the Summit County Ambulance Service, and the Summit County Sheriff’s Department. Excellent management and leadership skills as well as an ability to work and supervise a sizable crew are vital. The ability to balance multiple tasks as well as often stressful interactions is needed. An excellent knowledge of the resort's physical layout, basic maintenance skills, and experience in the hospitality industry is required. Other duties as assigned.

This position is scheduled for a 4 day on/3 day of night shift. This position also has an after-hours emergency on-call component.

Job Specifications:

• Housing: Not Available
• Outlet: Keystone
• Shift & Schedule Availability: Full Time / Year Round / Night Shift

Job Qualifications:

• Experience in a service position preferred, ability to demonstrate strong passion for guest service a must.
• Strong verbal communication skills needed.
• General computer knowledge and ease using smart phone apps, as all tasks are dispatched/managed/completed on a mobile app.
• Valid driver's license and clean driving record required.
• Ability and comfort to drive in adverse weather conditions with the utmost regard for safety.
• Familiarity with maintenance and building systems a plus.
• High school diploma or equivalent required.
• In person or video interview strongly preferred.
• Ability to lift up to 50 pounds and comfortably move in and out of a vehicle, safely across snow and up and down stairs.

The budgeted range starts at $47,100 - $68,175 annual bonus. Actual pay will be adjusted based on experience.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 481568