What are the responsibilities and job description for the Operations Analyst position at Kforce Inc?
Responsibilities
Kforce has a client in Los Angeles, CA that is seeking an Operations Analyst to join their dynamic team. This position will report directly to the Director of Operations and play a key role in the business administration of ServiceNow. The Operations Analyst will provide direct support to the Director on ad hoc projects and in day-to-day operations. We are looking for an all-around administrative operations superstar, a true Business Analyst rather than a technical ServiceNow resource. Responsibilities:
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Kforce has a client in Los Angeles, CA that is seeking an Operations Analyst to join their dynamic team. This position will report directly to the Director of Operations and play a key role in the business administration of ServiceNow. The Operations Analyst will provide direct support to the Director on ad hoc projects and in day-to-day operations. We are looking for an all-around administrative operations superstar, a true Business Analyst rather than a technical ServiceNow resource. Responsibilities:
- Provide direct support to the Director of Operations on various ad hoc projects and daily operational tasks
- Utilize the ServiceNow report writing tool and provide support for ServiceNow-related activities
- Conduct comprehensive business process analysis, document findings, and make recommendations for improvements
- Collaborate with various departments to gather and analyze data, ensuring accurate and timely reporting
- Create and maintain department templates using the MS Office suite, with a particular emphasis on Excel
- Maintain general departmental SharePoint site content
- Bachelor's degree or equivalent experience in Business Administration, Health Administration, or Office Management
- Proven experience as a Business Analyst, Operations Analyst, Project Coordinator, Project Manager, or a similar role
- Familiarity with the ServiceNow report writing tool and experience supporting ServiceNow
- Strong proficiency in MS Office, particularly Excel, including experience with integrating data from multiple sources, data analysis, and usage of advanced Excel functions
- Demonstrated ability to create and maintain departmental templates and documents
- Experience with general departmental SharePoint site content maintenance
- Strong interpersonal and collaboration skills
- Excellent analytic and problem-solving skills
- Self-motivated and able to take initiative
- Demonstrate strong interpersonal and collaboration skills to work effectively with diverse teams
- Exhibit excellent analytic, problem-solving, and coaching skills to approach each assignment thoughtfully and proactively
- Self-motivated and capable of taking initiative to complete tasks independently
- Experience in healthcare, hospital, or health system environments is highly desirable
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Salary : $40 - $45
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