ServiceNow Project Manager

RESPONSIBILITIES:
Kforce's client in Charlotte, NC is looking for a Senior ServiceNow Project Manager to help support a large, internal Asset Management project.

Duties:
* ServiceNow Project Manager will manage multiple projects with internal and external dependencies, complex scopes, and a higher level of risk requiring mitigation plans
* Guide project teams which are composed of in-house employees, on-site contractors, and offshore contributors, making sure that their collective efforts are aligned with the department's goals and objectives
* Ensure effective delivery by managing project meetings, estimation, requirements, scheduling/planning efforts, risks, and project finances within the Lean framework; Review and clarify project requirements, provide estimates, and task breakdowns, and participate in the creation and delivery of accurate and achievable project plans and budgets
* Partner with other teams within IT and the business to develop and maintain relationships by engaging stakeholders to establish credibility, solve problems, build consensus, and achieve objectives
* As a ServiceNow Project Manager, you will manage vendor relationships to ensure adherence to approved SOWs
* Provide well-crafted stakeholder and governance communications on time with accuracy and completeness

REQUIREMENTS:
* BA or BS or equivalent
* 3 years progressive & extensive project management work; Experience in IT Asset Management preferred
* Solid and demonstrated understanding of a framework within the Lean methodology
* Proven experience in leading and managing multiple projects with multiple internal and external dependencies, complex or multiple scopes, a higher level of risk requiring mitigation plans
* Ability to present project status to various levels of personnel
* Ability to develop project plans and ensure adherence
* Ability to lead project meetings and provide accurate meeting minutes, issues, risks, and action items. Organization is necessary
* Decision making authority
* Keeps management well informed of activities and raises concerns as appropriate
* Uses judgment to assess when to bring issues and suggestions for improvement to management's attention
* Relies on management for key decision making

Solid understanding of and demonstrated experience in using appropriate tools:
* Agile Project Management tools such as Jira/Greenhopper, Rally, VersionOne or equivalent
* Understanding of ServiceNow
* SharePoint administration
* Microsoft Office Tool; Power BI would be a plus

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.