Front Office Receptionist (Smile Straight Orthodontics)

Front Office Receptionist - Smile Straight Orthodontics (Sunland)

** Competitive Hourly Rate Plus Monthly Bonus Potential of up to $300 **

• Do you have an outgoing a friendly personality?
• Can you confidently communicate in a professional setting?
• Do you enjoy planning and organization, and find yourself striving for accuracy in all you do?
• Do you consider yourself and team player that takes initiative?
• Are you comfortable handling and protecting confidential information?

If you answered yes to these questions, we would love to speak with you!

Smiles Straight Orthodontics (Sunland) Front Office Receptionist is the patient’s first point of contact in the office. The receptionist works with the dentists and assistants to ensure that scheduling proceeds in an effective manner. The receptionist directs arriving patients to waiting areas and updates them on any expected waiting times. The receptionist also processes records and information filled out by patients and enters these into a computer database. The receptionist also works to verify all insurance eligibility as presented by patients who are to be seen by the dentists. A receptionist must be organized and have strong phone and computer skills.

Summary of Essential Job Functions:

• Greet patients
• Register new patients according to established office protocols
• Assist patients to complete all necessary forms and documentation and update patient information in the data system in compliance with privacy and security regulations
• Inform patients of dental office procedures and policy
• Answer and manage incoming calls, including responding and complying with requests for information, scheduling patient appointments as needed, confirming upcoming appointments and recalls according to office protocol
• Sort and distribute incoming and outgoing mail
• Monitor and maintain dental office supplies
• Update patient education materials and maintain a professional reception area
• Safeguard patient privacy and confidentiality

Competencies:

• Communication skills
• Planning and organizing
• Accuracy
• Teamwork
• Initiative
• Confidentiality

Qualifications:

Education: High school diploma or GED equivalent

Experience: 2 years in a pediatric dental office setting

Certifications: NA

Computer Skills: Computer Literate

Language Ability: Excellent verbal and written communication skills including the ability to remain calm during stressful customer or employee situations. Bilingual preferred but not required

Benefit Offerings for Eligible Employees Include:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Health Savings Account
• Life & AD&D Insurance
• Short-Term & Long-Term Disability
• Accident, Critical Illness, Hospital Confinement
• Employee Assistance Program
• Identity Theft Protection
• Employee Discount
• Paid Time Off, Paid Holidays, and Wellness Days
• 401(k)
• 401(k) with Employer Matching
• Wellness Program
• Monthly Practice Bonus Program
• Monthly / Yearly CATT Awards

Schedule:

• 8-hour day shifts

Ability to commute:

• Reliably commute to surrounding practices as needed

Acknowledgment:

I understand that the above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

I understand that should I need a reasonable accommodation in order to perform the duties of my job, it is my responsibility to discuss it with my supervisor or Human Resources as necessary.