What are the responsibilities and job description for the Customer Service Representative position at Kimball Agency?
About us
Kimball Agency
We are a husband and wife team that have co-owned our Agency since 2011. Brittany is a 3rd generation agent and Leland is a US Veteran.
We are a family owned agency looking for someone who is friendly and hard working. No experience necessary, we provide one on one training. The customer service representative's main focus is helping our clients with billing, processing new accounts, etc.
Benefits of Working With Us:
- Salary plus Bonus opportunities
- Health Stipend
- Paid time off (vacation and personal/sick days)
- Valuable experience and Hands on Training
Responsibilities
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers,
claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about
insurance options.
- Work with the agent/team to establish and meet goals.
- Schedule appointments, identify customer needs, and market appropriate
products and services.
Qualification
- Property and Casualty license must be acquired within 30 days
- Excellent communication skills - written, verbal and listening
- Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
- Self-motivated
- Ability to make presentations to potential customers
- Achieve mutually agreed upon marketing goals
@kimballagency
www.kimballagency.com
Job Type: Full-time
Pay: From $52,000.00 per year
Benefits:
- Health insurance
- Paid time off
- Paid training
Schedule:
- Monday to Friday
Supplemental Pay:
- Bonus pay
Ability to commute/relocate:
- Mercer Island, WA 98040: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- What has you interested in the position?
Education:
- High school or equivalent (Required)
Shift availability:
- Day Shift (Required)
Work Location: One location