Secruity Guard

As the first person encountered when someone enters a building, a security receptionist plays a large role in both operational flow and facility safety. Through interaction with visitors, the security receptionist quickly guides them to their proper destination. When a person seems out of place or suspicious, the security receptionist takes action, such as asking the intruder to leave or by notifying authorities. Though stationed at a desk, security receptionists may also walk around the premises to look for abnormal activity or undocumented guests. Hours tend to be full time and correspond to the establishment’s operating hours.

DESCRIPTION OF DUTIES

Greet Visitors

Security receptionists are positioned at entrance ways to welcome everyone who comes through the door. Establishing contact serves several purposes. Visitors can state why they are there, and the security receptionist can guide them to the appropriate destination or perform an action such as signing for packages. The security receptionist’s presence and interest also subtly tells strangers that someone is keeping an eye on them.

Perform Security Measures

Security receptionists may ask incoming and outgoing visitors to sign a log that includes the time of arrival or departure and the purpose of the visit. Security receptionists may also issue badges for guests to wear while in the building and check the IDs of people who work there. Other safety measures can include inspecting bags and backpacks, operating a wand or metal detecting station, handing out bathroom keys, monitoring cameras positioned throughout the establishment, asking questions to people who seem out of place, and walking around to observe. Security receptionists who have undergone training may take physical action when warranted, such as escorting a loiterer out of the building or breaking up a fight.

Report Problems

All security receptionists need to be well-versed on what to do if a potentially unwanted situation arises. While remaining calm and keeping tabs on developments, they must notify authorities or activate appropriate alarms. Communicating information to others in the building also may be necessary, such as providing a description of an unauthorized visitor. Security receptionists keep an eye on the building itself for possible hazards, such as a lightbulb that needs changing or an icy entranceway, and relay observations to maintenance.

Answer Phones

Security receptionists may perform basic office tasks such as making copies, sorting mail, or entering data. However, their primary secretarial duty is handling incoming calls. Actions can include providing basic information, such as hours of operation or directions to the facility, taking messages, and redirecting the call to the appropriate person or department.

Monitor Control Systems

In addition to observing foot traffic within a building, security receptionists monitor the company's control systems and conduct closed-system TV surveillance.

REQUIRED EXPERIENCE AND QUALIFICATIONS:

- One to three years related experience

- Interpersonal Skills – Patience, listening, and communicating with a confident but friendly attitude are all people skills a security receptionist must tap into while assisting visitors

- Multitasking – Balancing both security responsibilities and receptionist tasks requires staying on top of things and prioritizing

- Attention to Detail – Security receptionists have a keen eye for what's transpiring in the building, including visitors, safety violations, and security breaches

- Knowledge of security and public safety procedures and protocols

- Keen surveillance skills and detail orientation

- PC skills (Word, Access, and Excel preferred)

- Must be bondable

EDUCATION AND CERTIFICATIONS:

- High school diploma or equivalent

- Specialized training in security procedures, or equivalent, preferred

- First Aid and CPR/AED certification encouraged

PHYSICAL/FUNCTIONAL REQUIREMENTS:

- Frequent to constant standing, walking, or sitting for extended periods of time

- Physical mobility and stamina to run, rapidly ascend/descend flight of stairs (possibly more depending upon necessary emergency response – i.e. Must be able to drag 150 pounds across a distance of 25 yards), bending, twisting, and reaching.

- Carry and utilize two way radio

- Ability to perform consistent PC work.

- Occasional outside work in all environmental conditions: including heat, rain, wind, and snow

- Flexibility to work various shifts and job assignments

- Overtime and holiday work may be required

- Must have valid Driver’s License

We are an equal opportunity employer of individuals with disabilities and protected veterans....valuing diversity…celebrating strengths.

Job Type: Part-time

Pay: $15.00 - $17.00 per hour

Benefits:

• Employee discount

Experience level:

• No experience needed

Schedule:

• 8 hour shift
• Overtime

Work Location: One location

Salary : $15 - $17