Reservation Group Coordinator

Property Description

Kimpton Cottonwood Hotel is a boutique hotel that offers a unique and inviting experience for both guests and employees alike. As a job applicant, joining the team at The Kimpton Cottonwood Hotel presents an exciting opportunity to be part of a brand-new property that is already making waves in the hospitality industry. The hotel boasts modern and stylish accommodations, state-of-the-art facilities, and a commitment to exceptional service that sets it apart from other hotels in the area. As a team member, you will have the chance to work in a dynamic and innovative environment, where creativity and passion are valued. With a supportive and collaborative team culture, The Cottonwood Hotel is an ideal place for job seekers who are looking to be part of something special and make a meaningful impact on the guest experience. Join us and be part of an exciting journey as we create unforgettable moments for our guests.

Overview

Let's sum this up...

The Kimpton Cottonwood is a historical gem of a hotel that has quickly became a hot spot in Omaha! Are you a hospitality professional looking to take the first step in your career in Revenue Management? We are looking for a Reservation Group Coordinator to join our dream team of hospitality professionals. Our Reservation Group Coordinator needs the desire to help put our hotel on the map as one of the best in the country. 

The ideal candidate for this role is someone who is passionate about the guest experience and wants to learn and grow in Revenue Management.

Responsibilities

What you'll do...

• Welcome all guests according to company standards, anticipate guest service needs. 
• Coordinate, balance, and block the hotel's guest room inventory and act as a liaison between Housekeeping, Front Office, Engineering and Sales Department. 
• Organize, confirm, and process all group room reservations, requests, changes, and cancellations. 
• Answer calls and emails!
• Run the group pickup meeting with the Event Service Managers and Director of Revenue. 
• Assist the Director of Revenue with forecasting. 

Qualifications

What you'll need...

• Prefer prior Reservations or Front Office experience.
• A degree in Hospitality/Tourism Management perferred
• Accoutning and/or Finance background a plus 
• PROFICIENT IN MICROSOFT OFFICE
• Knowledge of spreadsheet programming
• Strong computer skills 
• Ability to communicate effectively with the public and Team Members

What you'll be...

• BE YOU!
• We refuse to be like everyone else. Let your lifestyle experience shine!
• We are not all talk, but you need to know how to do it! Excellent verbal and written communication skills, applies to audiences at all career levels.
• Things move quickly in this industry. Are you ready to make impactful decisions fast?
• Monotonous days? Keep looking, a diverse workday is what you have to look forward to!

Benefits

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US.   A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

• Three Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/7 Teledoc service
• Free Maintenance Medications
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and Holidays). 
• 401K Match

Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual OrientationDavidson Hospitality is a drug free workplace.  Pre-employment drug test and background check required.  We participate in E-Verify.