Patient Service Representative

Do you love variety in your day, flexibility with your schedule and seeing new places daily? Our Patient Care Representative position might be the perfect fit for you!

Kinex Medical is an innovative and leading distributor of durable medical equipment and supplies that services patients with orthopedic and post-surgical rehab products. Our headquarters is located in Waukesha, WI but we have distributors that span across the country. We are seeking a qualified individual in Knoxville, TN. to assist patients and individuals with the retrieval of our equipment and products. Our patients have either undergone orthopedic surgery or have sustained an injury resulting in the need for our care.

You will work directly with our patients to schedule pickup of rental equipment, clean and test the equipment and perform light service/repair basics on some equipment. As needed, you may also be required to deliver equipment to hospitals, patient homes and other facilities.

Work experience in the medical industry is helpful but not required. Knowledge of medical equipment and/or orthopedics is a plus.

Applicant must be self-motivated, enthusiastic, personable, dependable, and professional. Strong interpersonal communication skills, conflict resolution skills and computer skills are a must. Candidate must also have a valid driver’s license. The position requires driving to service the city of Knoxville, TN.

Physical Demands:

· Ability to walk, bend, stand and reach constantly during a work day

· Requires the ability to regularly lift and/or move 30lbs and occasionally lift and/or move more.

Responsibilities:

· Appropriately and completely fill out all necessary paperwork

· Adhere to all safety regulations, OSHA, universal precautions, and infection control

· Participate in cross training as needed

· All other tasks as assigned by the Manager(s) or Owner(s)

Professional Approach:

· Display on time attendance and dependability

· Maintain the company’s image and reputation at the highest level possible

· Conduct oneself in a professional and ethical manner

· Maintain a professional appearance

· Maintain a positive and compassionate attitude

· Treat all information and data with appropriate confidentiality and security

· Work effectively as a team member

· Be able to positively resolve conflicts

MANDATORY REQUIREMENT - A VIDEO INTERVIEW:

Thank you so much for your interest in Kinex Medical Company. We would like to invite you to complete the next mandatory step in the hiring process - a video interview.

The interview consists of questions and you will have the ability to practice before getting started.

Here is the link for your video interview: https://hire.li/8d8de66

The deadline to complete it is 5 days. The goal of the video interview is for us to get to know you on a more personal level than just your resume. We look forward to seeing your video interview.

If you need any help with the Spark Hire process, you can reach their support team at 800-219-0480. If you do not have a webcam, you can use a mobile device after downloading Spark Hire’s free iOS or Android app. Once you accept the interview invitation, you will receive instructions from Spark Hire by email.

Equal Opportunity: It is the policy of the Company that no person may be illegally discriminated against in applying for employment or in employment. Accordingly, all employment decisions are based on the principles of equal opportunity. These decisions include recruitment, selection, promotion, transfer, discipline, compensation, benefits, training, and other personnel actions involving persons in all job titles and shall occur without regard to creed, race, color, religion, sex, age, national origin, ancestry, arrest record, disability, genetic information, military status/service, membership in the National Guard, state defense force or any other reserve component of the military forces (either state or the United States), political affiliation, declining to attend a meeting or to participate in any communication about religious matters or political matters, marital status, sexual orientation, gender or gender identity or the authorized use of family or medical leave or worker's compensation benefits, genetic information, pregnancy or any other factor prohibited by state or federal law.

Kinex Medical operates in several states throughout the U.S. State law may require additional protected characteristics; please check the Equal Employment Opportunity section in the state addendum that aligns with the employee’s work location. Our Company is committed to following any additional state requirements regarding this topic.

Reasonable accommodations shall be made for qualified individuals with a disability unless such accommodations would impose an undue hardship on the Company. A reasonable accommodation is a change or adjustment to job duties or work environment that permits a qualified applicant or employee with a disability to perform the essential functions of a position or enjoy the benefits and privileges of employment compared to those enjoyed by employees without disabilities.

Job Type: Part-time

Pay: $11.00 - $14.00 per hour

Benefits:

• Flexible schedule

Schedule:

• Monday to Friday
• Weekend availability

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Work Location: On the road