What are the responsibilities and job description for the Ombuds Deputy Director position at King County?
About the King County Office of the Ombuds
The King County Office of the Ombuds is an independent office within the legislative branch of government that reports to the King County Council. We are committed to equity, social justice, and ensuring that King County is an accountable, inclusive, and anti-racist government. Our work improves the quality of life for all King County residents in a number of areas, including public health and safety, the environment, transportation and infrastructure, and equity and social justice.
About the Ombuds Deputy Director Position
The Deputy Director position is responsible for supporting the Director with oversight of the ombuds office, managing staff, building strategic networks, and engaging with key partners internally and externally of the County Council.Applying equity and social justice principles is a daily responsibility and a foundational expectation for all King County employees. You will apply equity and social justice principles that exemplify shared values, behaviors, and practices to all aspects of the work.
General responsibilities include:
https://aqua.kingcounty.gov/mkcc/jobs/Ombuds-Deputy-Director-07-20-2023.pdfA master's degree from an accredited college or university in public administration, government, dispute resolution, or related discipline and any relevant experience including lived, volunteer, professional OR a combination of experience and education that demonstrate the ability to perform the work will be considered.
We are looking for candidates who have a minimum of ten years of successful work experience in performing professional level supervision and management.
Ideal candidates will possess:
Who May Apply
This position is open to all qualified applicants. Acceptable proof of identity and authorization to work in the United States are required by federal immigration law.
Work Schedule
This is a salaried, at-will, overtime-exempt position that is not eligible for the county Career Service system. The standard workweek is 35 hours. Non-traditional work hours and travel throughout King County may occasionally be required.
Telework
The work associated with this position will be performed predominantly in a hybrid work environment, working in the office and at home. Employees must reside in Washington State and within a reasonable distance of their King County worksite to respond to workplace reporting requirements. If selected for this position, you must be available for periodic in-person work.
You must have a secure and reliable internet connection for remote work—a minimum of 30 megabits per second download speed to accommodate video meetings. All staff must commit to standards related to independence, ethics, code of conduct, team engagement, and telework.
King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will be joining an innovative and progressive team that is redefining how we work as we transition to a hybrid environment.
King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay, or other forms of compensation.
Please contact Arlecier West, Sr. HR Business Partner at arlecier.west@kingcounty.gov if you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process.
Job Code 008177 Ombuds Deputy Director
This position is not represented.
The King County Office of the Ombuds is an independent office within the legislative branch of government that reports to the King County Council. We are committed to equity, social justice, and ensuring that King County is an accountable, inclusive, and anti-racist government. Our work improves the quality of life for all King County residents in a number of areas, including public health and safety, the environment, transportation and infrastructure, and equity and social justice.
About the Ombuds Deputy Director Position
The Deputy Director position is responsible for supporting the Director with oversight of the ombuds office, managing staff, building strategic networks, and engaging with key partners internally and externally of the County Council.Applying equity and social justice principles is a daily responsibility and a foundational expectation for all King County employees. You will apply equity and social justice principles that exemplify shared values, behaviors, and practices to all aspects of the work.
General responsibilities include:
- Establishing personnel performance standards in conjunction with County Ombuds. Supervise project personnel to achieve the standards.
- Orienting, coaching, and training staff on standards, policies, techniques, analytics, writing, equity, quality assurance, and communications.
- Supporting the development and monitoring of the office budget in conjunction with the County Ombuds. As assigned, provide training, support, and supervision for administrative staff working on the budget.
- Working with County Ombuds in identifying systemic gaps and challenges in King County services and/or King County Code related to the Office of the Ombuds/Tax Advisor, and stakeholders to draft legislation.
- Helping develop and ensuring compliance with the office’s system of quality control.
- Overseeing one or more complex ombuds portfolios such as the Transit Ombuds, Tax Advisor, and/or Rural Ombuds programs. Directly supervise the work within assigned portfolios or other portfolios as assigned.
- Stepping in for the Director of the Office in their absence or as assigned.
https://aqua.kingcounty.gov/mkcc/jobs/Ombuds-Deputy-Director-07-20-2023.pdfA master's degree from an accredited college or university in public administration, government, dispute resolution, or related discipline and any relevant experience including lived, volunteer, professional OR a combination of experience and education that demonstrate the ability to perform the work will be considered.
We are looking for candidates who have a minimum of ten years of successful work experience in performing professional level supervision and management.
Ideal candidates will possess:
- A high level of emotional intelligence along with interpersonal resolution skills.
- Extensive professional knowledge of principles and practices associated with supervision, leadership, team building, and performance management.
- Facilitate the application of co-created collective principles of interpersonal engagement when conflict or disagreements arise between internal staff.
- Well-developed quantitative and qualitative skills to oversee complex investigations and analyses.
- Extensive professional knowledge of the principles and practices of ombuds work.
- Ability to interpret, apply, and coach others on King County Code; and local, regional, state, and federal mandates.
- Extensive professional knowledge of the principles and practices of ombuds work.
- Understand, apply, and coach others in the principles of objectivity, independence, professional skepticism, and professional ethics, including appropriate applications of confidentiality.
- Well-developed quantitative and qualitative skills to oversee complex investigations and analyses.
- Experience working in a unionized atmosphere.
- Coaching, mentoring, and professional development skills.
- Familiarity writing communications for government structures.
Application and Selection Process
If you are interested in pursuing this position, please follow the application instructions carefully. Applications will be screened for completeness, writing accuracy, and competitiveness. The most competitive candidates may be invited to participate in a skills assessment test and one or more panel interviews. Candidates invited to participate in a final interview must agree to complete a reference check before the final interview.
To apply for this position, you must submit:
- A completed job application.
- A cover letter detailing your background and describing how you meet or exceed the requirements (Supplemental question #1, no more than 500 words).
- A resume.
- A writing sample demonstrating complex detailed analytical findings. This can be a writing product produced in a previous professional role.
- Response to supplemental questions
Who May Apply
This position is open to all qualified applicants. Acceptable proof of identity and authorization to work in the United States are required by federal immigration law.
Work Schedule
This is a salaried, at-will, overtime-exempt position that is not eligible for the county Career Service system. The standard workweek is 35 hours. Non-traditional work hours and travel throughout King County may occasionally be required.
Telework
The work associated with this position will be performed predominantly in a hybrid work environment, working in the office and at home. Employees must reside in Washington State and within a reasonable distance of their King County worksite to respond to workplace reporting requirements. If selected for this position, you must be available for periodic in-person work.
You must have a secure and reliable internet connection for remote work—a minimum of 30 megabits per second download speed to accommodate video meetings. All staff must commit to standards related to independence, ethics, code of conduct, team engagement, and telework.
King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will be joining an innovative and progressive team that is redefining how we work as we transition to a hybrid environment.
King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay, or other forms of compensation.
Please contact Arlecier West, Sr. HR Business Partner at arlecier.west@kingcounty.gov if you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process.
Job Code 008177 Ombuds Deputy Director
This position is not represented.
Salary : $139,976 - $188,261
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