QA Technician I

Joining King’s Hawaiian makes you part of our `ohana (family). We are a family-owned business for over seventy years, respecting our roots while thinking about our future as we continue to grow and care for our customers and the communities we serve. Our `ohana members build an environment of inclusivity as they freely collaborate, pursue learning through curiosity, and explore innovation as critical thinkers. Beyond that, we are also passionate about supporting the long-term health and well-being of our employees and their families. If you’re excited to rise with our team, come and join our `ohana!

THE POSITION

Reporting directly to the Quality Assurance Supervisor, the QA Technician acts as a liaison between departments such as manufacturing, engineering, etc.  The individual must have a quality conscious attitude with emphasis towards a teamwork approach to a accomplish project goals and implement solutions to problems.  The individual will work independently, be able to multitask, detail oriented, and have good decision making skills based on the quality process from the beginning of manufacturing to the end.

PRINCIPAL ACCOUNTABILITIES

• Advises the QA Management and site management of the issues in a timely manner.
• Evaluates incoming ingredients, work in process products, and finished goods.
• Performs flour testing, sifting, and shelf life testing.
• Tests samples for pH, TTA, moisture %, and color
• Places items on hold that does not meet the specification such as incoming material, work in process, and/or finished goods.  Presents reasons for retention and recommends possible solution to the issue.
• Inspects and calibrates equipment used in the lab.  Reports non-compliance findings and recommends next step solutions to the QA Management in a timely manner.
• Complies with and enforces GLPs (Good Laboratory Practices), GMP (Good Manufacturing Practices), HACCP (Hazard Analysis Critical Control Points), and other employee safety and food safety and quality programs throughout the manufacturing site.
• Validate the metal detector SOP is being practice
• Ability to review, interpret, verify, and summarize data collected from other departments.  Reports any deficiencies to QA Management in a timely manner.
• Collect and analyze samples accordingly to Quality Assurance Procedures at specified frequency, ensuring results are within specified ranges and completed/recorded in a timely manner. 
• Assure compliance with safety and quality standards throughout all operations and processes.
• Actively participate to assure cross-functional issues are resolved and site concerns are addressed.
• Organizes and files processing records.
• Prepares samples for outside laboratory testing, evaluates, and interpret results to give to recommendations.
• Assists QA Technologist and/or QA Supervisor on various projects.
• Responsible for CCP verifications
• Responsible for Quality and Food Safety functions as assigned and outlined in Safe Quality Food (SQF) Program.
• Responsible for reporting all quality and food safety concerns/issues to QA.

QUALIFICATIONS

• High School Diploma or GED
• 2-3 years of QA/QC experience
• Possess good verbal and written communication skills
• Be able to take on projects with minimum supervision, complete tasks in a proficient manner, and work as a team
• Experience in testing and evaluation of finished products
• Able to multi-task, and have a strong work ethic and detail orientation
• Ability to conduct evaluation and testing of inbound ingredients

Note: This position description indicates the critical features of the role as they are presently envisioned. They are subject to change at any time due to business conditions or other reasons. The incumbent may be asked to perform other duties as required.

King's Hawaiian is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for our ‘ohana.