#64 Fuel Center Manager

Department: KS Fuel
Post End Date: 07/25/2023
Position Type: Employee
Position Reports To: Store Management
Position Supervises: N/A
Pay Level: [[60A]]
FLSA Status: Non-Exempt

Position Summary:

Embrace the Customer 1st strategy to create an outstanding customer experience through exceptional service. Establish and maintain a safe, clean, friendly, properly merchandised, and compliant environment that encourages our customers to return. Direct, support and supervise all functions, duties and activities for the Fuel department in order to achieve established goals and ensure quality standards are met. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Essential Job Functions:

• Promote trust and respect among associates by communicating company, department and job specific information

• Establish performance goals for department and empower associates to meet or exceed targets

• Develop adequate scheduling to meet customer needs

• Train and develop associates with job performance and participate in the performance appraisal process

• Adhere to all local, state and federal laws, and company guidelines including restricted sale items such as tobacco

• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold at the Fuel Center, and assisting them with issues at the Fuel stations

• Partner with store management to create and implement a department business plan to achieve desired results

• Share knowledge of upcoming specials with department associates

• Monitor and control expenses for the department

• Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports

• Plan, organize and supervise the inventory process; Maintain awareness of inventory/stocking conditions; note any discrepancies

• Responsible for fuel delivery and documentation of fuel inventory

• Follow opening and closing procedures for Fuel center

• Perform cashier functions including, opening/closing register, ringing sales, completing tender transactions, till maintenance and money drops according to company policy

• Promote safety by reinforcing programs, complying with safety procedures and reporting unsafe conditions to management

• Maintain state, local and company compliance reports and logs

• Complete incident and security reports

• Maintain spill kits, clean-up spills and submit Fuel Spill Report on fuel website

• Maintain knowledge of emergency plans numbers and procedures

• Notify management of customer or employee accidents

• Maintain security of kiosk, coolers, merchandising equipment, dispensers, and fuel tanks according to company policy

• Report all safety risks, or issues, and illegal activity, including: robbery, theft or fraud

• Practice preventive maintenance by properly inspecting equipment and notify appropriate personnel of any items in need of repair

• Stock and inventory merchandise in kiosks

• Responsible for cleaning and maintaining the kiosk and all equipment related to the fuel center

• Must be able to perform the essential functions of this position with or without reasonable accommodation

Minimum Position Qualifications:

• High school diploma or equivalent

• Effective communication skills

• Basic math skills

• Ability to handle stressful situations

Desired Previous Job Experience

• Fuel experience

• Second language: speaking, reading and/or writing

Leadership Behaviors: Achieves Results through Teamwork, Coaches and Develops Others, Communicates Effectively and Candidly, Executes with Excellence, Leads Change and Innovation, Leads through Positive Influence, Provides Clear and Strategic Direction, Puts the Customer First. For more information on the Kroger Leadership Behavior model, click here.

Education Level: High School Diploma/GED Desired
Required Travel: Up to 25%
Required Certifications/Licenses: None
Regions: West; Any; General Office- Cincinnati; Mid-Atlantic; Midwest; Mountain; South

States: Colorado; Alabama; Alaska; American Samoa; Arizona; Arkansas; California; Connecticut; Delaware; District of Columbia; Federated States of Micronesia; Florida; Georgia; Guam; Hawaii; Idaho; Illinois; Indiana; Iowa; Kansas; Kentucky; Louisiana; Maine; Marshall Islands; Maryland; Massachusetts; Michigan; Minnesota; Mississippi; Missouri; Montana; Nebraska; Nevada; New Hampshire; New Jersey; New Mexico; New York; North Carolina; North Dakota; Northern Mariana Islands; Ohio; Oklahoma; Oregon; Palau; Pennsylvania; Puerto Rico; Rhode Island; South Carolina; South Dakota; Tennessee; Texas; Utah; Vermont; Virgin Islands; Virginia; Washington; West Virginia; Wisconsin; Wyoming
Keywords:

Pay Level 60A

Min $50,000

Max $64,800

Incentive Target: $4,000