IT Manager

Job Description Kinyo Virginia, Inc.

I.T. Manager Issue: KJD024
Date: 10/05/2021 Approved: Diana Brooks Issued by: H.R. Dept. Rev: 001 Page: 1 * of * 2

Reports to: President FLSA: Exempt Non-Exempt

Department: Information Technology

POSITION PURPOSE:

Manages, documents and supports all aspects of ERP (Enterprise Resource Planning) business systems (Production planning, shop floor control, inventory and financial & distribution systems); providing operational and technical support for the information systems hardware and software; assuring the security and integrity of the database and information systems; analyzing business problems and user requirements in order to develop the necessary custom reports, programs and procedures to improve, support and maintain information systems; interacting with business users to develop and document systems specifications, priorities and timelines for information systems projects; studying existing information systems to evaluate effectiveness in order to develop and improve system productivity, efficiency and reporting; develop and deliver user training related to software and business procedures; planning and performing maintenance and upgrades to remain on the current release of software; researching new technology and new trends in application development methodology; assuring compliance with company policies and procedures regarding information security, data integrity and disaster planning recovery. Takes initiative to identify and solve problems. Acts as a coach and mentor to Kinyo employees. Demonstrates initiative and leadership. Identifies and develops ways to improve work processes, efficiency, and quality. Improve job skills, knowledge, performance, and education. Attend educational programs to keep skills current. Accepts change. Willingness to work extra hours as needed.

DUTIES AND RESPONSIBILITIES:

• Consults with department managers and provides computer equipment.

• Regulates workflow to meet established priorities.

• Make recommendations for upgrading computer equipment.

• Responsible for computer training for personnel.

• Ensures computer system is functioning properly.

• Manages IT staff.

• Install and maintain network hardware and software.

• Monitor network to ensure network availability to all systems users and perform necessary maintenance to support network availability

• Perform and monitor daily server backup

• Monitor and support critical network services (e.g. DNS, DHCP, phone and email system).

• Conduct user training and orientation of Enterprise System.

• Participate in on going SAP Business One enhancements as directed by the President

• Communicate with third party managed services providers to ensure support and business continuity as needed.

• Perform all duties regarding onboarding and removing users from all systems per HR request.

• Manage biometric readers hardware and Bio Star database.

• Manage security camera network and availability

• Develop enterprise reports in Crystals Reports and Excel Power Query.

Hazardous Waste responsibilities- Recycling of Electronic Waste and Toner Ink

EDUCATION AND WORK EXPERIENCE:

• 4-year college degree, or equivalent work experience.

• Good interpersonal skills.

• Undergraduate degree in computer technology or related field.

• IT Management experience and five years minimum hands on computer experience.

• Knowledge of business procedures in manufacturing and distribution environment.

• Knowledge of the interrelationships of computer systems and business procedures.

• Network administration in a Windows environment

• Desktop PC support including Windows and MS Office Suite

• SAP Business One Support.

• Windows DNS/DHCP/Activity director systems.

• Minimum 5 years’ experience with ERP Systems.

Other Knowledge, Skills and Abilities

Job Description Kinyo Virginia, Inc.

I.T. Manager Issue: KJD024
Date: 10/05/2021 Approved: Diana Brooks Issued by: H.R. Dept. Rev: 001 Page: 2 * of * 2

• ERP/SAP Business One/SQL database systems

• MS Office Suite, Word, Excel, Sharepoint

• Crystal Reports

• VBA Programming and Power Query

• Network administration in a Windows environment

• Desktop/server support in Windows environment

Physical Demands:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions .

• While performing the duties of this job, the employee is occasionally required to stoop and stand; walk; sit; use hands for keyboarding; reach with hands and arms; balance; speak and understand the English language.

• Normal hearing ability (may be with electronic assistance).

• The employee must be able to lift and/or move up to 25 pounds.

• Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• equivalent work: 4 years (Preferred)
• SAP Business One: 2 years (Preferred)

Work Location:

• One location

Work Remotely:

• No

Work Location: One location