What are the responsibilities and job description for the Office Coordinator position at KIPP?
Company Description
About KIPP St. Louis
KIPP St. Louis is a growing network of free, open-enrollment, public charter schools offering a choice to families and a college-preparatory education to children in St. Louis city. Our mission is to serve as a catalyst for education reform by establishing and supporting a world-class network of public schools that develop in all of our students the knowledge, skills, character, and pursuit of excellence necessary to succeed in high-quality high schools and colleges and the world beyond.
KIPP St. Louis currently educates over 2,000 students and at full growth, we will educate nearly 3,600 students and hundreds of alumni. Today, our St. Louis network is comprised of two middle schools, three elementary schools, and a high school:
KIPP Inspire Academy, founded in 2009
KIPP Victory Academy, founded in 2014
KIPP Triumph Academy, founded in 2015
KIPP Wisdom Academy, founded in 2015
KIPP St. Louis High School, founded in 2017
KIPP Wonder Academy, founded in 2019
Check out our KIPP St. Louis video to learn more about KIPP St. Louis Public Schools!
Job Description
The Office Coordinator (OC) is responsible for assisting the Dean of Operations in the day-to-day operations of the school. The OC will have a significant role in ensuring efficient office operations while providing exemplary customer service. In addition to maintaining the school’s administrative systems and routines, the OC functions as a contact person for all of the school’s constituents, including students, teachers, families, and visitors. They will help maintain the school culture centered on KIPP St. Louis’ core values and mission to provide a world-class education that prepares students for success in high school, college and leading choice-filled lives.
Position Type: Full Time, Non-Exempt
What you will do...
Daily Operations
Oversee the school’s main office duties (incoming calls, faxes, copy machines, files, mail, and deliveries, etc.).
Coordinate parent requests for student early dismissal and transportation changes to ensure that proper dismissal process is followed.
Welcome and direct visitors as needed and assure the proper check-in process is followed.
Deliver and respond to parent messages within 24 hours and check voicemails daily.
Assure that delivered packages are received at front office and delivered to appropriate teachers.
Student Information Management
Maintain completeness and accuracy of all student records.
Maintain and update student data and information via the Student Information System.
Support the Dean of School Operations, and School Leader with any additional student reporting or paperwork.
Serve as the Student Information System coordinator and point person for support.
Process student withdrawals and registration.
Expedite all inbound and outbound record transfers and requests.
Parent and Stakeholder Communication
Maintain communication systems with families, acting as parent/community liaison (phone, email, in person).
Assist staff in the preparation of any parent newsletters and notices.
Maintain all school postings and newsletters on site.
Set up parent conferences as needed.
Deliver mass phone, email and/or text messages to families as needed.
Recruitment & Enrollment
Manage all incoming applications and enrollment paperwork.
Support student recruitment
Assist in lottery preparation as needed.
Assist with New Student/Parent Orientation (scheduling, enrollment packets, leading small groups).
Create and manage files for all new incoming students.
Office Maintenance and Orders
Ensure that office materials are organized, stored neatly, and remain accessible to students/staff/parents.
Ensure that overall office is clean and creates a welcoming environment.
Manage and enforce correct process for approving and ordering all office/classroom supplies.
Manage the ordering of supplies and maintenance for all copiers.
Student Health
Enforce appropriate procedure for student medication on campus, when the school nurse is not present.
In the absence of the school nurse, document any student injuries, including submitting paperwork to insurance as needed.
Finance
Collect student fees (such as for uniforms) and provide receipts.
Keep consistent and accurate records of weekly funds received. Complete weekly cash verification with the School Operations Manager
Manage and ensure the safety of cash box, and lock up funds daily in the front office safe.
Other
Perform other duties and special projects as required and assigned, as well as attend and assist in school events as needed.
Qualifications
2 years of office experience, preferably in a school setting.
Associate degree strongly preferred.
Excellent organizational skills.
Excellent verbal and written skills.
Excellent computer skills, including Microsoft Office (PowerPoint, Excel, Outlook).
Proven track record of exemplary customer service and ability to connect positively with students, parents, families, staff and visitors.
A passion for working in the city of St. Louis and a passion for the mission of KIPP St. Louis.
Dedication to helping children grow and learn.
Additional Information
Compensation
At KIPP St. Louis we take care of our employees. We provide competitive salaries and a full slate of benefits including:
Exceptional, low-cost health benefits including health, dental, and vision.
Short Term Disability
$50,000 life insurance policy at no cost to the employee
Retirement plan through PSRSSL with an employee match and an optional 403b as a supplement to our pension program
Generous time off:
Holidays, as well as a one week Thanksgiving break, a two-week winter break, a week-long spring break
Wellness days and Fabulous Fridays
On-going professional development opportunities
KIPP St. Louis is committed to a policy of equal treatment for all individuals applying for employment at our school. KIPP St. Louis does not discriminate on the basis of race, color, gender, handicap, age, religion, sexual orientation, or national or ethnic origin.
All your information will be kept confidential according to EEO guidelines.