Branch Manager

Working at Kirtland CU is more than a job-it's a career, and one in the financial world! We pride ourselves on helping our employees learn, grow, and advance in any direction they choose. We offer a highly competitive salary, great benefits package and an energetic, vibrant work environment. Visit our careers page on our website to view our exciting opportunities and our fantastic benefits.

We are currently seeking a Branch Manager to join Kirtland Credit Union!

Join the rest of our teammates and become eligible for a generous benefits package that we offer:

• Medical, Dental and Vision Insurance
• 401(k) Retirement savings program that includes employer match.
• Paid time off with accrual starting from day one.
• Tuition Reimbursement for College Degrees
• Employee Clothing Advance
• Paid holidays: In addition to New Year's Day, Independence Day, Veterans' Day, Thanksgiving Day, Christmas Day, Memorial Day, and Labor Day, we also observe Martin Luther King Day, Juneteenth, and President's Day.
• Fitness Reimbursement Program
• Employee Assistance Program
• Short- and Long-Term Disability
• Travel Assistance

This is what we'd like you to do:

Be responsible for quality delivery of products and services to members ensuring the member service objectives are met and/or exceeded utilizing a needs-based referral and selling approach to build member trust and loyalty. Provides guidance and support to all department personnel in order to achieve the credit union's mission, vision, strategic goals, quality initiatives and service standards. Support and provide exceptional internal and external member service.

These are what your duties and responsibilities will be:

• Assumes responsibility for the effective and efficient performance of Branch operations.
• Assumes responsibility for maintaining the proper cash controls.
• Effectively supervises Branch staff, ensuring optimal performance.
• Assumes responsibility for establishing and maintaining effective, professional business relations with members.
• Assumes responsibility for the effective administration of Branch functions.
• Assumes responsibility for related functions as required or assigned.

Can you to bring to the table:

• Bachelor's degree in business or related field strongly preferred.
  Master's Degree preferred.
• 7 years of directly related experience in a Bank, Credit Union or Financial Institution, with a minimum of 2 years of supervisory experience preferred.
• Understanding of the Credit Union's field of membership
• Strong coaching and mentoring skills
• Demonstrated experience with coaching and developing a team toward results and meeting goals.
• Strong decision-making skills
• Strong customer service skills
• Strong communication skills
• Thorough knowledge of Credit Union services and products
• Understanding of related legal and regulatory requirements. (Reg CC, Reg E, BSA, TISA, Reg Z, Reg B)
• Familiarity with Branch functions, policies, and procedures.
• Familiarity with Mortgage and Home Equity loans preferred.
• Proficient with computers and Microsoft Office Suite.

To apply for this exciting opportunity, visit our careers page at www.kirtlandcu.orgcareers

Kirtland Federal Credit Union is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.