Lead Front Desk Representative (Hospitality Experience Preferred)

Gaithersburg, MD Full Time
POSTED ON 3/26/2024

Job Description

The Lead Customer Service Representative @ The Carnegie at Washingtonian Center  provides exceptional customer service that establishes a warm, secure and friendly atmosphere in the community. 

 

 

Schedule: 9am-5pm or 10am-6pm (some weekends and additional flexibility required)

 

 

What will I do every day?

  • Monitor residents, guests and or visitors coming in and out of the community
  • Assist residents with requests as needed
  • Take the lead in the day-to-day adiministration of the move-in and welcome process
  • Maintain a neat and clean front desk and entrance area
  • Respond to emergencies and supply emergency personnel
  • Audit records and files

 

What will I need to be successful in this role?

  • Bring a smile to work every day
  • Be a great team player
  • 6 months to 1 year of experience preferred
  • High school diploma or GED preferred

 

What’s in it for me? (Great Question!)

  • Competitive pay
  • A free meal per shift
  • Healthcare Benefits including Vision & Dental (Full-time only)
  • Matching 401k (Full-time only)
  • Paid Time Off
  • Rewards and Bonus Opportunities
  • Continuous Training and Growth Opportunities

 

What do we do?

 

We create a great place to live for our residents and a great place to work for our associates. Kisco Senior Living has been a dynamic, award-winning leader in the senior living industry for the past 30 years.

 

 

 All offers of employment are subject to satisfying our pre-employment process which includes: successfully passing a drug screen, TB Test and Background Check

 

*Kisco Senior Living is an Equal Opportunity Employer

 

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