SUBSTITUTE LIBRARY ASSOCIATE

Kingston & Little Boston

ANNOUNCEMENT NUMBER: 1024-59N

Kitsap Regional Library seeks an exceptional, innovative and dynamic Library Associate for the Kingston and Little Boston branches. The ideal candidate is passionate about providing excellent library service and developing strong patron relationships while assisting patrons with research and reader's advisory. This position provides program support and works in collaboration with branch staff and the reference team. Must have knowledge of various computerized devices and applications, research methodologies and library services.

• This is substitute position and does not have a guaranteed number of hours. Substitutes fill in for regular employees on an as needed basis.

GENERAL DESCRIPTION

Under general supervision, provides a variety of reference services to assist patrons in accessing library materials, technology and resources. Assignments vary depending on assignment, and by service-area focus. Duties may include: assisting patrons with internet access and searches and in using library materials; identifying patron needs; performing circulation, clerical and other tasks; assisting in maintaining collections; training staff and/or patrons in utilizing library programs and systems; assisting in the resolution of reference, circulation, patron and staff issues. Work is performed with the ability to exercise independent judgment and decision-making within established policies, procedures and guidelines.

QUALIFICATIONS AND EXPERIENCE

Bachelor's degree preferred, or a minimum of four years of academic training beyond high school in a field compatible with library service, plus minimum of one year of work experience, related to the duties of the classification. Additional experience related to the duties of the position may substitute for the educational requirement on a year for year basis.

• A resume and cover letter are required for all positions and may be uploaded or copy/pasted and submitted with your application.

BENEFITS & SALARY

All on-call and substitute positions are eligible for participation in the Employee Assistance Program and Washington State Paid Sick Leave.

Compensation range is $23.71-31.87 per hour. Offers will be determined based on required and relevant experience and in alignment with internal equity.

ESSENTIAL FUNCTIONS

Any of the following duties may be performed. These examples are not necessarily performed by all incumbents, however, and do not include all specific tasks an incumbent may be expected to perform

DUTIES:

• Courteously respond to patrons in person, by telephone, or electronically using a variety of sources within established guidelines.
• Assist patrons with reference and reader's advisory services, computer use, the library's public catalog and available digital or electronic resources. Research resource materials to respond to patron needs; refer patrons to a Librarian or other resources, as needed.
• In the event of facility or patron related incident, follow Library policies, procedures, and guidelines or referring to off-site management staff to resolve problems, concerns, or conflicts.
• Assist in prioritizing branch tasks to maintain safe and efficient operations.
• Perform branch opening and closing procedures. Assure that library facility and equipment are in good working order.
• May support and/or implement a variety of library programs.
• Assist patrons in resolving concerns or complaints regarding the availability of facilities, adjusting fines and fee disputes and related patron concerns.
• Assist with collection maintenance activities, as assigned by the Branch Manager.
• Perform a variety of clerical and administrative functions including counting and preparing money transmittals, collecting, and compiling statistical reports, updating information binders, may assist in tabulating time sheets, tracking training classes, maintaining signage and bulletin boards, and ordering supplies.
• Assure that library facility and equipment are in good working order.
• Implement training on circulation, shelving, branch processes, and/or operational tools.
• May serve as volunteer coordinator; interviewing, scheduling, training, and coordinating Library volunteers, as assigned.
• Assist patrons or staff with current and emerging library technology, including digital media.
• Make recommendations to Branch Supervisor and Manager regarding processes which improve branch efficiency and workflow.
• Serve as resources for community and special population groups.
• May maintain staff schedules, as assigned.
• Design and set-up displays, as assigned.
• Perform other related duties, as assigned.

KNOWLEDGE, SKILLS AND ABILITIES:

• Ability to maintain regular and reliable attendance.
• Ability to establish positive working relationships, serve the public (e.g., adults, teens, children) courteously and work effectively and collaboratively with library staff.
• Ability to assist patrons with current and emerging library technology, including digital media.
• Ability to perform alphanumeric filing accurately and to learn and utilize the Dewey Decimal System.
• Ability to maintain flexibility in a fast-paced, public facing environment.
• Ability to work effectively and collaboratively as part of a team.
• Ability to use initiative and independent judgment in a wide variety of situations.
• Ability to recognize and set priorities, plan, organize and coordinate own work.
• Ability to work independently with minimal supervision and with a high degree of accuracy and attention to detail.
• Ability to communicate effectively verbally and in writing.
• Ability to work a schedule that may change periodically, including evenings and weekends. Willingness to being flexible to meet the needs of the library.

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by a staff member to perform the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the incumbent is required to:

• (CONTINUOUS) seeing, talking, walking, hearing, standing, bending, grasping, reaching, handling and manual dexterity.
• (FREQUENT) sitting, kneeling, stooping, crouching, twisting, squatting, keyboarding and repetitive motion of hands/wrists.
• (OCCASIONAL) climbing, crawling and balancing.
• Must be able to sort, unpack, lift and maneuver up to 50 pounds regularly and occasionally in excess of 50 pounds.
• Regularly requires the ability to push, pull and maneuver a loaded book cart (20 pounds of push/pull force) on a frequent basis over an extended period of time.

LIBRARY EXPECTATIONS

Listed below are expectations of all library employees:

• Excellent customer service for patrons and co-workers.
• Knowledge and support of Kitsap Regional Library's principles of intellectual freedom.
• Knowledge and support of Kitsap Regional Library's policies and procedures.
• Ability to work effectively within a team.
• Ability to adapt to rapidly changing information, technology, work procedures and library services.
• Ability to maintain confidentiality in dealing with patron and/or employee records.

SCHEDULE

This is a part time, non-exempt substitute position. The schedule will be determined by the supervisor upon hire and may include weekends and evenings. Please note that schedules are subject to change to meet the needs of the library.

APPLICATION INSTRUCTIONS

To apply for this position and future positions, please visit our website at KRL.org and select "Careers" located at the bottom of the page. This position is open to current employees, volunteers and the general public and will remain open through October 15th, 2024.

Kitsap Regional is committed to developing a barrier-free recruitment process and work environment. If you require any accommodation, please email us at jobs@krl.org and we'll work with you to meet your accessibility needs.