Revenue Operations Manager

Klue
Vancouver, WA Full Time
POSTED ON 3/13/2024 CLOSED ON 6/27/2024

What are the responsibilities and job description for the Revenue Operations Manager position at Klue?

We're looking for a Rev Ops Manager to join Klue! Could it be you? 👀


The Revenue Operations Manager at Klue will play a pivotal role in managing and optimizing revenue-related processes, aligning sales, marketing, customer success, and other teams, while driving revenue growth through data insights and strategic planning.


This role is responsible for identifying revenue opportunities, leading cross-functional initiatives, overseeing systems and data administration, and collaborating with various stakeholders to enhance operational efficiency and revenue generation.


👋 A message from Adrian Pape, VP, Finance & Hiring Manager:


“This is an exciting role where you get to help drive strategy for a venture-backed SaaS company by working closely with all the revenue functions at the company. Klue is a very collaborative company where we believe in the value that can be unlocked by sharing data insights across departments - you'll have the opportunity to truly impact the direction of the company. Klue’s at a great stage right now where it’s still possible to take in everything that’s happening and still feel connected and influential - - you'll be getting a full picture of how a SaaS company on a rocketship trajectory operates!!”


Please note: there is a strong preference for this candidate to be based in Vancouver but remote applicants are welcome too.

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What You'll Do:
  • Optimize GTM Processes - This involves developing go-to-market strategies, streamlining the customer lifecycle, and improving sales processes
  • Drive Efficiency Through Automation and Technology - Evaluating and implementing tools and systems to streamline processes, reduce manual work, and enhance productivity
  • Ensure Data Integrity - Overseeing data administration, implementing data governance policies, conducting regular audits, and resolving discrepancies to ensure data accuracy
  • Collaborate Across Teams - Working with sales, marketing, customer success, finance, and other teams to centralize information, share insights, and bridge operations
  • Lead Revenue Optimization - Identifying revenue opportunities, finding efficiencies, analyzing marketing strategies, and collaborating with company leaders to strategize and implement business initiatives
  • Forecast Revenue - Building revenue forecasts, managing dashboards, and communicating business goals with teams to drive revenue growth


What We're Looking For:
  • Proven Experience in GTM Operations roles
  • Sales & Marketing Understanding - A deep knowledge of sales and marketing principles to align efforts towards revenue goals.
  • Analytical & Problem-Solving Skills - The ability to analyze complex data sets, identify trends, and draw actionable insights for continuous optimization.
  • Technical Expertise - Proficiency in CRM systems, marketing automation platforms, data analytics software, and other relevant tools to enhance productivity.
  • Communication & Leadership - Strong communication skills to convey strategies clearly across teams and stakeholders for effective collaboration.
  • Strategic Thinking - Future-oriented mindset to anticipate decisions' impact on the organization and drive revenue growth initiatives
  • High level of Motivation & Delivery-Focus - You’re ambitious. Nothing feels better than getting sh*t done.


Bonus if you have experience with:
  • HubSpot or similar CRM Platforms.
  • Marketing Automation Platforms.
  • Salesloft or Outreach.
  • ZoomInfo, or similar data providers.
  • Data analytics tools


How We Work at Klue:
  • Hybrid. Ideally, this role would be located in Vancouver. Your team will be in office at least 2 days per week, and if you are within a reasonable commuting distance of the office, we’ll see you there!


Total Compensation & Benefits:
  • Time off. Take what you need. We want the team to prioritize wellness and avoid burnout. Vacation usually falls into 3 categories: recharging, life-event, & keeping a work-life balance. Just ensure the required work gets done and clear it with your team in advance. You need to take at least two weeks off every year. The average Klue team member takes 2-4 weeks of PTO per year.
  • Work-Life Integration: Hybrid work model, flexible working schedules, and a global team.
  • Benefits start on day one!


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$110,000 - $140,000 a year
We gather compensation benchmarking data across the BC & Canadian Tech Industry and use that data to build a range for our current team and future talent. Your exact salary is determined by experience level, skill, capabilities, whether or not you select options and internal pay parity.

If you feel like this role is a great fit and have questions about comp, get in touch and we’re happy to discuss further. There is always an ongoing conversation around compensation.
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Lastly, we take potential into consideration. An equivalent combination of education and experience may be accepted in lieu of the specifics listed above. If you know you have what it takes, even if that’s different from what we’ve described, be sure to explain why in your application. Reach out and let’s see if there is a home here for you now or in the future.


We’ve made a commitment to support and contribute to a diverse environment; on our teams and in our community. We’re early in our journey; we've started employee led resource groups, committed to Pay Up For Progress, and use success profiles for roles instead of 'years of experience'. We continue to scale our efforts as Klue grows. We’re proud to be an equal opportunity employer and have dedicated that commitment to our current and future #kluecrew. During the interview process, please let us know if there is anything we need to make more accessible or accommodate to support you to be successful.


All interviews will be conducted via video calls. We work in a hybrid model of WFH (remote) and in-office. We’re excited to meet you and in the meantime, get to know us:


🌈 Pay Up For Progress & 50 - 30 Challenge & Klue Blog

✅✅ Win-Loss Acquisition (2023)

🅰️ Series A (2020)

🐅 Series B (2021)

🏆 Culture, culture, culture!

🎧 Winning as Women & Competitive Enablement Show

🔍 Glassdoor

🐝 About Us

🐥 Twitter

📸 Instagram

☕️ LinkedIn

🦄 Wellfound (AngelList) 

Salary : $110,000 - $140,000

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