Client Services Representative (Part-Time Role)

KMRG, LLC
Philadelphia, PA Part Time
POSTED ON 11/3/2024 CLOSED ON 12/2/2024

What are the responsibilities and job description for the Client Services Representative (Part-Time Role) position at KMRG, LLC?

ROLE
We are seeking an experienced Client Services Representative to support the United States Attorney’s Office (USAO) Eastern District of Pennsylvania. Your scope of work focuses on providing comprehensive reception support and general clerical services, ensuring efficient management of front desk operations and administrative tasks.

This is a part-time opportunity in which we'll provide competitive pay, job stability and security.

Apply today!

RESPONSIBILITIES
  • Provide receptionist duties at the front desk
  • Receive visitors and telephone callers
  • Maintain visitor badges
  • Furnish requested information concerning matters and cases, functions, and general procedures of the office
  • Determine which calls and visitors should be referred to Assistant United States Attorneys (AUSAs) and support staff
  • Respond to inquiries, providing general information regarding office programs
  • Advise caller/visitor to contact the appropriate federal, state, or local agencies concerning matters outside the USAO's purview
  • Furnish the needed address and/or telephone number when available
  • Receive, review, and distribute incoming mail, including service of legal process
  • Maintain miscellaneous files so that correspondence research can be made for unfamiliar material received
  • Check mail and annotate accordingly (e.g., date stamp, attorney assigned, case number, etc.)
  • Ensure mail received is appropriately screened and distributed timely
  • Notify appropriate staff member immediately when material is received via special shipment (e.g., Federal Express, UPS, etc.) or fax transmission
  • Place special shipment or fax transmission material in the appropriate internal mailbox
  • Provide courier services from the USAO to the federal courthouse and federal building as required to file, deliver, or retrieve legal documents
  • Provide general copying and faxing services
  • Assist the office with large case-related mailings by photocopying, stuffing, sealing, and postage metering envelopes

KNOWLEDGE & SKILLS
  • Ability to type at least 40 words per minute
  • Knowledge of Microsoft Office software programs (e.g., Word, PowerPoint, Excel, Outlook, etc.)
  • Knowledge of WordPerfect Office Suite (e.g., WordPerfect, Quattro Pro, Presentations, etc.)
  • Knowledge of automated document processing equipment (e.g., photocopiers, printers, scanners, binding machines, etc.)
  • Knowledge of software used by the USAO (preferred)
  • Strong communication and organizational skills
BACKGROUND
  • 2 years’ experience in reception and clerical support

EDUCATION
  • Highschool diploma or equivalent required
  • Bachelor’s degree preferred

LOCATION
  • Philadelphia, PA 19106​

TELEWORK
  • N/A

CLEARANCE
  • U.S. citizenship required as it supports the U.S. federal government

CLIENT
  • Department of Justice (DOJ)

TRAVEL
  • Travel is not required

WORK HOURS
  • 24 hours per week
  • 3 days a week

EMPLOYMENT CLASSIFICATION
  • Employment Classification Eligibility — Nonexempt

RELOCATION
  • Not eligible for relocation benefits

******************

KMRG, LLC is an Equal Opportunity/Affirmative Action (EEO/AA) employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, gender identity, sexual orientation, ancestry, national origin, age, marital or civil partnership status, mental disability, physical disability, medical condition, pregnancy, maternity status, political affiliation, military or veteran status, genetic information, traits historically associated with race, or any other basis prohibited by federal, state, and/or local law.

Other Considerations. Applicants will be subject to a background investigation. Individual’s primary workstation is located in an office area. The noise level in this environment is low to moderate. Regularly required to sit for extended periods up to 100% of the time; frequently required to move about to access file cabinets and use office equipment such as PC, copier, fax, telephone, cell phone, etc. Occasionally required to reach overhead, bend, and lift objects of up to 10 lbs. Specific vision abilities required by this job include the use of computer monitor screens up to 100% of the time.

Salary : $30,000 - $60,000

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