Endpoint Architecture Services Manager

Description

Your Job

Koch Global Services (KGS) has an exciting opportunity for an experienced manager responsible for leading an IT product focused team that delivers endpoint services to the various Koch businesses. Products developed and supported include workstation security (AV and encryption), workstation management tools (software packaging and distribution, security updates, workstation build), workstation standards (OS, hardware), printing, virtual application/virtual desktop and mobility & XR enablement. This person will focus on the employee development and support leveraging Koch’s culture, Principle Based Management. As a leader in KGS’s global endpoint architecture organization, you will lead a multi-capability support team focused on operational and product-focused work. Your role as leader is to empower your employees to help them continuously grow through building relationships, coaching, and providing opportunities for them to be challenged. You will be faced with a global IT environment with multiple Koch companies and the challenges to creatively provide solutions that enable our business partners accelerate the value they create. This position will manage multiple business partner relationships, support four product teams and ensure your service and capabilities meet the needs of the Koch businesses you provide services to globally. 

Our Team

The Endpoint Architecture Services team provides modern solutions for endpoints that are secure, accessible and reliable. Our intent is to empower our users to work anywhere on any device. We manage the enterprise’s endpoint infrastructure (workstation, mobility, XR/VR). We are currently transforming to apply agile methodologies to how we approach our work. 

What You Will Do

• Provide direction, leadership, coach, and develop a group of senior team members who contribute to the projects of the endpoint architecture services team and Koch businesses they support
• Identify, assess, and work to close gaps in employee development areas in preparation for their next career path opportunity
• Manage talent ensuring team members have the right level of expertise that meet the strategies and directional path needs of the team. Ensure adequate staffing to meet changing customer demands
• Partnering with our product owners to ensure roadblocks are removed and the team is focused on the right priorities and delivering through innovative and creative solutions to meet the needs of the strategies of our organization and business partners
• Develop and maintain strong customer relationships
• Collaborate with other service owners, team leaders and peers across the globe to improve processes, identify new service opportunities, and improve the consumer experience.
• Assess and control costs associated with the team as part of the overall endpoint architecture services organization cost management strategies 

Who You Are (Basic Qualifications)

• Experience at developing talent; individually and organizationally
• Experience managing an IT product focused capability and its services
• Ability to work effectively and collaboratively with minimal direction
• Experience being a strong business partner understanding their strategies to support them
• Strong initiative with the ability to seek out opportunities that can create additional value for the organization.

What Will Put You Ahead

• Proven ability to drive transformation and strategic leadership
• Project Delivery Experience
• Experience with Agile methodologies
• Experience with leading a DevOps team or practicing its methodologies (Infrastructure as Code)

At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate’s knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.

Hiring Philosophy
All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here.

Who We Are

As a Koch company, Koch Global Services (KGS) creates solutions spanning technology, human resources, finance, project management and anything else our businesses need. With locations in India, Mexico, Poland and the United States, our employees have the opportunity to make a global impact.

At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.

Our Benefits
Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter.

Equal Opportunities
Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please visit the following website for additional information: http://www.kochcareers.com/doc/Everify.pdf