What are the responsibilities and job description for the Order Management Supervisor position at Koch?
Description
Koch Engineered Solutions is hiring for an Order Management Supervisor. Order Management Supervisor leads and develops the Order Management team in both Wichita, KS and Tulsa, OK. They maintain cross training of all team members and help set priorities for the team while adhering to the companies order management procedures. Order Management Supervisor will work with other departments and global teams to ensure order management teams work cohesively while following best practices.
What You Will Do In Your Role
- Lead and develop a team of contribution motivated individuals.
- Maintain cross training of team members in all aspects of order management procedures.
- Work with other departments to develop best practices for the order management team to allow efficient order entry, order closing and revenue recognition.
- Work with global locations to ensure order management teams have standard processes.
- Work with Project Managers to ensure order management team is handling value added order management related tasks.
- Maintain monthly metrics reports while identifying ways to improve efficiencies in all areas.
- Identify improvement areas and implement solutions to increase accuracy, efficiency, and customer satisfaction.
- Act as point of contact to handle order management calls, questions, and requests for assistance from internal and external customers
The Experience You Will Bring
Requirements:
- Experience in leading and developing a team
- Working knowledge and experience with MS Office products
- Working knowledge of ERP systems
- Detail oriented, strong organizational and time management skills and ability to multitask
- Ability to learn new systems and software quickly
- Ability to handle pressure and meet critical deadlines
- Ability to work independently and in a team environment
- Ability to collaborate effectively with both internal and external customers
- Effective communication skills, both verbal and written
What Will Put You Ahead
- Experience supervising others
- Experience working in an Eng./Mfg. environment
- Experience using Infor LN and PLM
Must have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship.
Koch Engineered Solutions, part of the Koch Industries family of companies, is a dynamic network of businesses that work together to create an ecosystem of domain expertise. Increasing operational efficiency and safety. Reducing waste and emissions. The manufacturing challenges of today aren’t just about improving performance or practicing environmental stewardship, such as managing water and waste, reducing carbon emissions and increasing energy efficiency. They are about doing both, but better. That’s where you come in. We are a people company. It’s our people who bring the domain expertise and engineered solutions to our customers. Join our ranks and change the world.
Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter.
At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate’s knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Equal Opportunity Employer, including disability and protected veteran status.
Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test.
This employer uses E-Verify. Please visit the following website for additional information: www.kochcareers.com/doc/Everify.pdf