What are the responsibilities and job description for the Retail sales associate position at Kohl's?
Responsibilities
Creates a friendly and welcoming environment by greeting and offering assistance to customers
You are the face to the customer ensuring they remain the top priority while balancing tasks and routines
Consistently uses the 5 step GREAT program while interacting with customers : Greets and Engages Customer, Requests Credit, Explains Savings, Asks to Complete the Survey and Thanks the Customer
Able to learn and adapt to current technology to assist customer needs
Delivers the highest level of customer service through effective problem solving
Solicits, opens and activates Kohls Charge applications and loyalty programs
Ensures that all cash handling procedures are done in accordance to policy and procedure
Complete transactions accurately and efficiently while engaging customers
Flexible and willing to cross-train and work in other areas of the store, as needed
Adherence to Kohl's policy and procedures
Regular attendance
Last updated : 2024-06-28
