What are the responsibilities and job description for the Support technician position at KolorBlue Solutions?
Provides support activities in an assigned area. Performs equipment exchange and recording inventory controls, software installations and program updates, troubleshooting and problem resolution on computer and Telecommunication systems.
Assist users to resolve computer related problems such as inoperative hardware or software. Travel is required using one'
s personal vehicle to provide Technology Support for Customers and to support UPS Core Technology solutions, UPS Small Package, Freight and SCS locations to supporting UPS technology infrastructure.
Willing to work various shifts, able to work five days per week with possibility of weekends as needed due to vacation coverage or planned weekend upgrades.
Associates Degree in Computer Science required Bachelors preferred and A certification required. Proficient / Advance skills in Microsoft Office Access, Word, Excel and Outlook.
Strong communication (both verbal and written), problem solving, and decision making skills. Ability to work with minimal supervision.
Highly organized and detail oriented; ability to prioritize daily tasks
Hours : 8 : 00am to 5 : 00pm
Education :
Additional Job Details : Technical Support for on site and remote employees based out of an onsite TechSpot site. Customer engagement and soft skills are required.
Last updated : 2024-05-29