OSS Technician

Komatsu
Baltimore, MD Full Time
POSTED ON 8/8/2022 CLOSED ON 8/28/2022

What are the responsibilities and job description for the OSS Technician position at Komatsu?

Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance. Komatsu supports a myriad of markets, including housing, infrastructure, water, pipeline, minerals, automobile, aerospace, electronics and medical, through its many brands and subsidiaries, including Joy, P&H, Montabert, Modular Mining Systems, Hensley Industries, NTC, and Gigaphoton.
Job Overview

Responsible for performing repair of machinery and components at high levels of efficiency & quality. This individual must be able to work with minimal supervision:

Recondition & repair all equipment components & systems as assigned by Service Manager

Maintain and care for shop tools, equipment and vehicles

Communicate with others professionally

Perform diagnostic inspections as directed

Key Job Responsibilities
Typical duties will include the following and/or similar, but are not limited to:

Recondition and repair equipment and components

Follows instruction by the service manager and working Forman in performing repairs and other work assigned

Order all parts and materials required to perform assigned repairs

Effect the repairs required in a safe and effective manner

Ensure that all repairs are completed on time & in an efficient manner as assigned

Ensure the cosmetic appearance upon completion as required

Ensure all parts and materials not used are returned as per guidelines

Maintain the work area in a clean and safe condition

Maintain good working records for time, parts, supplies and outside purchases in repairs

All record-keeping methods are followed as per instructions

All cost related items are included in the work order file

Ensure all records kept are legible and in compliance with established methods

Maintain and care for Company shop tools, equipment and vehicles

All specialty tools used on the job are obtained using established methods

All tools and special equipment used on repairs are clean before returning to the tool room

All specialty tools used on jobs are returned to the original location in working condition

Maintains and provides all basic hand and diagnostic tools to perform the work assigned as set by the service manager

Maintain excellent customer and employee relations:
All communications with customers is conducted in a manner reflecting respect, honesty and promoting a positive company image;

All communications with co-workers is conducted per our “Code of Conduct”

Perform diagnostic inspections as directed

All inspections required to determine cause of failure is done following established guidelines

All inspections are completed with cause of failure identified

All failures identified are matched to solutions necessary to affect a repair

Qualifications/Requirements

Must have ability to frequently bend, squat, climb stairs and lift & have the ability to lift, pull and/or push up to 50 pounds w/o assistance.

A technical school certificate or equivalent experience in mechanical repairs; A good working knowledge of equipment operations and mechanical functions; Strong diagnostic skills.

In the service department, the skills and dedication of the technical staff is of paramount importance. These individuals, by nature of their work, are expected to provide high quality, efficient repairs within acceptable time standards.

In the service department, the skills and dedication of the technical staff is of paramount importance. These individuals, by nature of their work, are expected to provide high quality, efficient repairs within acceptable time standards.

In the service department, the skills and dedication of the technical staff is of paramount importance. These individuals, by nature of their work, are expected to provide high quality, efficient repairs within acceptable time standards.

Follows all instructions by the Service management and working foreman

Additional Information
Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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