General Manager (Convenience Store)

Description

Do you see yourself as the architect of your store? Are you a proactive, assertive, take-charge person who wants to work in a fast-paced, high-energy environment where your accomplishments are celebrated and rewarded? Konnect General Stores is looking for self-sufficient and detailed oriented, innovative, customer-driven people like you to help us transform the industry. We focus on providing outstanding customer service in clean, modern, convenience stores, gas stations, and truck stops across the United States.

The General Manager is responsible for day-to-day store operations, including scheduling, training and supervising employees and the assistant manager. You will be responsible for the store profits and all controllable expenses including labor, inventory levels, and cash and inventory shortages.

If this sounds like a fit for you, please take the Culture Index Survey as the step phase in our recruiting process: Culture Index Survey

Responsibilities

• Assist in the recruiting, recommendation for hiring, and training of bright, positive individuals.
• Motivate, encourage, and challenge store cashiers.
• Promote and resolve customer complaints in a timely and professional manner.
• Implement and enforce established daily operating procedures to ensure the store is clean, adequately stocked, organized, and well kept.
• Ensure all merchandise is stocked and displays are attractive, priced correctly, and displayed in a safe manner.
• Maintain quality brand image standards.
• Supervise and discipline Convenience Store employees according to company policy.
• Monitor daily retail gasoline competitors and send the prices to the corporate office in a timely manner as established by management.
• Complete daily paperwork and computer entry in a timely manner as established by management.
• Monitor cash over/short, inventory shrinkage, and drive offs daily.
• Conduct store meetings as needed with employees (a minimum of one per month).
• Have the physical ability to perform all duties of a store cashier regularly.
• Understand all information in the daily reporting of store operations.
• Follow and enforce all Company Policies and Established Procedures in the Store Operations.
• Implement monthly promotions, ensure all POS advertising and signage is properly posted at the proper time.
• Communicate and perform all price change requests, mark downs/ups as requested by the Operations Director.
• Communicate any problems with merchandise pricing to the Price Book Administrator.
• Implement and enforce all merchandising and vendor policies and procedures.
• Enforce all Safety and Security protocols and report all unsafe conditions.
• Conduct regular Safety and Security Meetings and document with attending employees’ signatures.
• Report and process all employee and/or customer incidents or accidents following company procedure.

Your commitment to being your best each day is compensated with a highly competitive hourly wage that rewards your efforts, and benefits to ensure your well-being (benefit options apply to full-time employees).

• Medical, Dental and Vision (Full-Time Employees)
• Shift Meal Discounts
• Paid Time Off (PTO)
• Flexible Work Schedules
• Employee Recognition
• Option for Payroll Advance of Hours Worked “On Demand Payment”

Requirements

• 3 years’ experience working in a convenience store setting required.
• High School Diploma or General Equivalency Diploma (GED) recommended.
• While performing the duties of this position, the employee is regularly required to stand, walk, climb, balance, stoop, kneel, crouch, crawl, and occasionally lift and/or move up to 50 pounds.
• Must correctly demonstrate all Store Associate duties and be able to efficiently manage all store activities.
• Most stores are open 24 hours a day, 7 days a week. The Manager is scheduled to work various shifts, including weekends and holidays, as required to ensure the store is adequately staffed. Must be available to work as needed.
• Must have a reliable source of transportation and the ability to be reached 24 hours a day, 7 days a week.