Technical Lead

Kooth USA
Chicago, IL Full Time
POSTED ON 3/7/2024 CLOSED ON 3/7/2024

What are the responsibilities and job description for the Technical Lead position at Kooth USA?

Research & Insights Technical Lead | Hyb. 3-Days IWO


About Us!

Kooth is a fast-growing organization with a social purpose. After 20 years of successful services in the UK, we are rapidly expanding in the United States!


OUR MISSION: To provide welcoming and effective digital mental health support to students proactively.


Are you a forward-thinking data aficionado eager to lead the charge in transforming insights into action? We're seeking a visionary Insights Technical Lead to pioneer our data-driven strategies and revolutionize how we harness information for strategic decision-making. As the linchpin between raw data and actionable insights, you'll leverage cutting-edge analytics tools and your deep technical expertise to unlock hidden trends and drive innovation.


Enabling data driven decisions, clinical excellence and commercial success throughout Kooth, by the provision of data and insights via dashboards, reporting and pieces of analysis, using data manipulation and visualization tools to access and optimize Kooth's data with your keen analytical mind and proven leadership skills, you'll not only uncover invaluable market insights but also empower our teams to capitalize on opportunities like never before. Join us at the forefront of innovation and shape the future of our organization with your unparalleled insight and expertise.


If you are seeking a fun, professional culture, in a fast-growing company, look no further - Apply today!


Main Responsibilities:

  • Working with function leads to strategically plan insights initiatives which deliver the greatest impact towards the company objectives.
  • Work with the Insight team to deliver insights-led and insights enabled projects, collaborating across functions to ensure alignment on opportunities, priorities and issues.
  • Manage the analysts to drive evidence-based product development through analysis of service user behavior.
  • Ensure clinical and service delivery processes can be optimized through the provision of data, insights and recommendations.
  • Identify and manage the implementation of change plans leading to effective use of data across functions.
  • Line management duties of the Data Analysts in the Insights team.
  • Oversee the Data Analysts in their individual career pathways, developing their skillsets according to business and personal development needs, continuously improving the value and intelligence of insights.
  • Oversee the build and optimization of dashboards and reports, leveraging best in class visualization techniques that provide data and insights that lead to growth and innovation.
  • 3 years Hands-on experience
  • A degree in a relevant subject such as Mathematics, Data Science, Computer Science, Information Management or Statistics
  • Technical experience with the Tableau, SQL, BigQuery, BI, Metric Development
  • Project Management, Visualization, Data Strategy, Data Modeling, Data architecture
  • Traffic Analytics, Clicking Analytics, Multivariate Testing and Accuracy
  • Line Management, Service Delivery and Clinical Processes


Compensation range offered:
$100,000- 120,000 as aligned with skills & experience.


Here are some of the exciting benefits you will receive as a team member at Kooth:

  • Excellent Medical, Dental and Vision benefits
  • Prescription drug coverage
  • Generous paid time off
  • 8 paid holidays plus two, half-day holidays (Christmas Eve and New Years Eve)
  • 401(k) retirement plan


Kooth provides equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law.

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