Maintenance Supervisor

Korman Residential, a leader in the apartment and corporate suites industries, has a portfolio of furnished and unfurnished apartment communities in Pennsylvania, New Jersey, and Delaware. Korman Residential team members work with the latest property management software and are provided with extensive training and career path development. This position is located in the Rittenhouse Square/Graduate Hospital area of Philadelphia and offers a great salary and benefits package.

SKILLS, KNOWLEDGE & PERSONAL CHARACTERISTICS:
General apartment maintenance experience, knowledge of appliance repair, light
carpentry, plumbing and electrical knowledge, knowledge of safety procedures, safety
conscious, steady and dependable, ability to work with pressure of deadlines, and ability
to flex work schedule to accommodate after hour and weekend emergencies.

SUMMARY OF FUNCTIONS:
Responsible for maintaining the physical condition and appearance of the site. Organize,
coordinate and manage the overall maintenance programs including exterior property
appearance, timely work order service, quality make- ready program, and cost-effective
inventory control of the property. Some “on call” hours will be required.

MAJOR DUTIES AND RESPONSIBILITIES:
Duties may include, but are not limited to:

1) Diagnose and perform minor and routine maintenance/repair in a timely and
professional manner. Assure all service requests are completed on a daily basis.
Accurately document work performed on service request, including parts and return to
supervisor by end of day. Complete renewal service requests in the same timely fashion.
Follow-up on completed service requests to ensure satisfaction. Follow-up on incomplete
service requests.

2) Promote good public relations with residents, co-workers, and company staff through
great “people” attitude and resident trust. Always display a friendly and courteous attitude
towards residents and other employees.

3) Inspect vacated apartments and complete make-ready checklist. Inform site manager of
needed services and repairs. Routinely perform duties to restore apartments to “make ready”
status. Re-inspect vacant apartments after make-ready has been completed to
determine quality of work performed. Ensure adequate number of make ready units are
available and that the products are up to company standards. Coordinate status of makereadies
with leasing staff.

4) Complete special projects as may be assigned and prioritized by the On-site manager.

5) Inspect exterior of the property. Perform building and common area upkeep on a daily
basis in accordance with company standards. Assist in keeping grounds neat and free of
litter.

6) Schedule make-ready employees as necessary. Maintain an average of 50% of make-readies are market-ready on a monthly basis. Ensure vacant units are “trashed-out” within 24 hours of move-out.

7) Complete or oversee the completion of preventative maintenance. Maintain accurate
records and provide resident training as required.

8) Order parts and supplies and maintain inventory, utilizing inventory system. Maintain
shop appearance to standards to facilitate quick assessment of supply inventory. Maintain
proper equipment, and equipment inventory to ensure warranty compliance.

10) Perform effective emergency maintenance (after hours) as required.

11) Coordinate maintenance objectives with the On-site Manager daily.

12) Perform, and report on, all work according to the safety standards of the company,
OSHA and health codes. Perform work area clean-up on a weekly basis.

OTHER REQUIREMENTS:

***HVAC certification required ***
Hours of Work: 8:00a.m. to 4:30 p.m., Monday through Friday. Must be “on call” 24
hours per day, when scheduled.

Amount of Overtime: As needed for emergencies.

Physical Requirements: Extensive mobility and excellent physical condition. Ability to
lift 100 lbs. necessary for installation and removal of appliances. Ability to operate all
necessary hand tools to make repairs. Ability to kneel, crouch, climb, crawl, etc. to reach
items in need of repairs. Ability to drive to and from job sites. Tolerance to all extremes
of hot and cold weather, as may be necessary.

The “Benefits” of Employment

• Employee referral payment program
• Education reimbursement program
• Medical, dental and vision benefits
• Life/AD&D Insurance
• Long and short term disability
• 401 (k) Retirement Plan