Senior Associate, Offshore Operations

Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Working Mother Magazine, Diversity Inc. and others. If you're as passionate about your future as we are, join our team.

KPMG is currently seeking a Senior Associate, Offshore Operations to join our National Pursuits organization.

Responsibilities:

• Key point of daily contact for our offshore teams working on new business proposals and pursuits with engagement teams across the US; serve as an escalation point for resolution of service issues (over the pursuit and self-service support teams offshore)
• Work closely with team and vendor leadership to ensure KPIs are met, SLAs are maintained, and operating procedures are in compliance
• Support efforts to ensure our vendor partners are properly staffed and trained
• Impact the firm's success by analyzing and driving operational efficiency in offshore vendor operations and processes
• Help oversee offshore team involvement in other projects, such as automations, and others
• Participate in onshore team projects that support business pursuits and pursuit activities

Qualifications:

• Minimum five years of recent demonstrated vendor management, project management, proposal/pursuit management, or marketing experience, preferably within a professional services environment
• Bachelor's degree from an accredited college/university
• Ability to work in a time-sensitive, corporate environment, dealing with executive-level decision makers and critical business issues; highly motivated and analytical
• Able to work smoothly with all offshore team stakeholders as well as individual pursuit team stakeholders, including partners, engagement team members, editorial and graphics professionals; ability to think strategically to pursue operational efficiency and drive projects to successful conclusion with tact and diplomacy
• Strong communication, writing, organizational, and interpersonal skills
• Proficiency with Microsoft Office Suite applications, including Word, Excel, PowerPoint, Teams, and Outlook

KPMG complies with all local/state regulations in regards to displaying salary ranges. If required, the salary range(s) are displayed below and are specifically for those potential hires who will perform work in or reside in the location(s) listed, if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market-based salary ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD, technology), for example. Albany Salary Range: Low: $60600 - High: $108100

KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an affirmative action-equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.

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