What are the responsibilities and job description for the CSI (ERP) Analyst position at KPS Global?
KPS Global (KPSG) is the North American industry leader in the manufacture, production, and installation of Walk-in Coolers and Freezers. KPSG’s end-product serves many channels within the retail food market as well as industrial applications. KPSG is headquartered in Fort Worth, Texas with most support activities centralized in the Fort Worth facility. KPSG maintains product manufacturing in five locations: San Dimas, CA; Fort Worth, TX; Piney Flats, TN; Conyers, GA and Goodyear, AZ.
Provide assistance to end users by resolving issues, providing education and support as needed. Communicate effectively with users to understand problems and explain the solution. Work with internal IS management to both comprehend proper system protocols and to communicate system issues in an effective manner. Assist in system upgrades, including (but not limited to) creation or updates of work instructions, testing system changes, and educating end-users.
