What are the responsibilities and job description for the Operations Associate position at Kracked Screens?
Company Overview
Kracked Screens is a rapidly growing company focused on the distribution of repair parts for mobile devices. We sell our products online to DIY fixers, repair shops, and wholesalers alike. Our small team is composed of high-energy, positive and bright individuals. We’re seeking candidates who are devoted to personal and company growth. With the tremendous growth we’ve seen since our inception in 2013, we’re predicting 2022 to be our biggest year yet! Employees will be able to grow their career and take part in creating a memorable and positive experience for our customers. If this sounds like a great place for you to grow and learn - we encourage you to apply!
Position Summary
Kracked Screens is seeking a dynamic and driven Operations Associate to support our day to day activities. This individual must have a commitment to excellence and have an entrepreneurial spirit. This role will require the flexibility to manage multiple responsibilities and tasks.
The Operations Associate will:
- Welcome delivery couriers and receive shipments
- Greet customers and process pickup orders
- Carefully handle fragile merchandise
- Quality control of incoming merchandise
- Record, inspect, and process returned merchandise
- Maintain inventory records by performing regular physical inventory counts
- Work with others to ensure a smooth dispatch of shipments and deliveries
- Handle restocking and replenishing shelves with incoming merchandise
- Ensure working areas are clean and organized at all times
- Create a positive atmosphere for customers and staff
- Work with others to answer questions related to products, policies, procedures
- Other duties as assigned by management
General Qualifications:
- Ask questions, communicate effectively, and apply problem solving skills to various situations.
- Be able to organize daily tasks, prioritize your time, and effectively manage deadlines for projects as assigned.
- Must be an excellent teammate and work with limited supervision, as well as follow instructions when needed.
Desired Skills and Experience:
- High School Diploma or GED required
- Reliability and professionalism is required
- Positive attitude and great work ethic required
- Ability to work individually and with a team required
- Ability to lift up to 50lbs and work on feet all day.
- Experience with Google Drive or Microsoft Office preferred
- Experience with WooCommerce a plus
Kracked Screens is proud to reward its valued team members with:
- Paid Holidays, PTO and Sick Days for you to recover and revive
- End of Year Performance Bonuses
- Casual dress code (w/ company merch coming soon!)
- Excellent opportunities to communicate, collaborate, and connect. You’ll have the autonomy to be able to put your stamp on things, while benefiting from the collective expertise of the team
- Growth and development opportunities to expand your role, your impact on the business, and your compensation.
Kracked Screens is an equal opportunity employer
Job Types: Full-time, Part-time
Pay: $36,000.00 - $50,000.00 per year
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability
Supplemental Pay:
- Bonus pay
Education:
- High school or equivalent (Preferred)
Work Location: One location